We are seeking a Client Services & Operations Manager for a well-established investment firm in Carlsbad. This person will be supporting, management, clients, and internal staff with the smooth operations of the office.


Strong communication and problem - solving abilities, work with a sense of urgency to all client requests. The ideal candidate will come offer a bachelor's degree preferably in a business, finance, economics, or related experience. 5 years' experience and/or operations in the financial services industry.


Maintain an up-to-date manual of business processes and procedures


Oversight, ownership, and management of all tasks for the firm.


Provide direct support on matters requested by the founder (typically related, but not limited to) scheduling, accounts payable, reporting, hiring, and training as assigned


Assist the firm's Chief Compliance Officer with managing and administering the firm's compliance program.


Execute requisite archiving and review protocols


Fill out Schwab and DFA benchmarking study annually


Attend compliance meetings with Chief Compliance Officer and assist with executing the follow ups


Prepare new hire paperwork and manage the process


Conduct weekly or bi-weekly meetings (30 min) to review goals and accountability with each team member


Master the management and oversight of workflows


Find inefficiencies and areas to improve them


Master the workflow reporting function to find stagnant workflows and bottlenecks


All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. To the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.