Description The Clinical (Experiential) Coordinator reports to the Associate Dean of Clinical Affairs and Community Outreach; College of Pharmacy. The Experiential Coordinator for the College of Pharmacy (COP) is responsible for providing administrative, and general office support to the Associate Dean of Clinical Affairs and Community Outreach, and Department of Experiential Education. ESSENTIAL DUTIES AND RESPONSIBILITIES
Assists with assigning student clinical placements through site solicitation, placement selection, data management, and communication with students and preceptors.Provides general operational and administrative support for all aspects of the experiential program.Communicates and problem solves regularly with clinical sites regarding scheduled clinical placements/changes, requested student and preceptor evaluations, and other general questions.Assists with the intern pharmacist licensure process, which includes communicating with students, preparing education affidavits. Additionally, Live Scan appointments are coordinated for intern pharmacist applicants (first-year students) as well as pharmacy license applicants (fourth-year students).Updates affiliation agreements with sites as required and annually updates the COP Program liability coverage. This includes creating the affiliation agreement templates and obtaining required signatures via DocuSign®, email, or fax. Updates and maintains E-Value® database, such as its home page resources, students, faculty, and adjunct faculty, sites, site affiliations, site availability, evaluations and coursework, and other related materials.Communicates and forwards necessary material to developing new sites including appropriate clinical affiliation agreement templates, rotation requirements, rotation goals and objectives, clinical manual and verification of current liability insurance, provider license(s), and board certifications.Communicates and assists international and out of state site contacts with logistics of student placements including tuition, travel and housing arrangements, and all required documentation.Maintains clinical student files, evaluation and coursework compliance, student status changes, and databases.Maintains clinical year files to include credentialing information, affiliation agreements, general correspondence, and student evaluations.Communicate with and guide students to complete their student portfolios, immunizations, and annual background checks, drug screenings, and certifications.Manages student health records to ensure all immunizations, paperwork, and site-required documents are complete prior to site rotations. This includes maintaining and updating the site-required documents database and acting as liaison between clinical sites and students.Builds relationships and communicates with clinical coordinators and university relations personnel at affiliated sites.Responsible for communication with the Registrar's Office, verification of clinical year student course registration, and documenting changes to students' rotation course assignments.Assists Associate Dean for Clinical Affairs with training students, faculty, and adjunct faculty in navigating the E-Value® database, which includes updating materials for training sessions.Assists in the coordination of and attends Experiential Education Committee, Preceptor Advisory Council meetings, and Experiential Focus Group meetings, which includes supportive documents, and filing and distributing agendas and meeting minutes takenMaintains and updates the rotation year curriculum binder, manuals, and documents for the accreditation process. This involves data organization and report management of all assessment data.Uses Microsoft Office®, E-Value®, Certiphi®, Complio, My Recordtracker®, Constant Contact®, DocuSign®, and SharePoint® applications for spreadsheets, correspondence, forms, reports, minutes, committee lists, newsletters, contacts, and other related documents.Attends COP Faculty and Staff meetings as well as COP Administrative Staff meetings.Participates in events for admissions, orientation, and graduation processes for the COP, such as Interview Days and Career Fairs.Support COP Faculty and staff in examination proctoring and student surveys via Qualtrics®.Build and assign evaluations and coursework and train E-Value® users on how to complete them.Administer rotation assignments and preference selection through the E-Value® application.Reconciles the Office of Experiential Education expenses and communicates with the Budget Manager.Manage preceptor benefits, including stipend budgeting and tracking, preceptor certificates and gift mailings, and preceptor requests for use of professional development funds.Acts as a liaison between adjunct faculty and the MBKU library to provide access to library resources.Assist with organizing virtual and in-person meetings and training sessions, which includes reserving rooms and resources, placing food orders, and other necessary preparations.Maintains and updates address books and related data in Outlook® and Constant Contact® for all experiential contacts.Responsible for editing and distributing the Experiential Education Quarterly Newsletter, continuing education opportunity flyers, and COP event invitations to experiential contacts.Coordinates and tracks the site visit process for prospective and current rotation sites, which includes communicating with sites to schedule meetings and visits, preparing materials and gifts, and preparing preceptor mailings to maintain site relationships.Establish the SharePoint® database and routinely manage content to organize the experiential department's files and records.Manages inventory and supplies for the Experiential Education department.Additional committee involvement as assigned by the College of Pharmacy.Other duties as assigned by the Associate Dean of Clinical Affairs and Director of Experiential Education.
QUALIFICATION REQUIREMENTSTo perform this job successfully, an individual must be able to perform each duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Required:
Microsoft Office - advanced skills
Communicates with students, faculty, staff and the public appropriate to the age of the individual served.
Builds on basic learning and carries it from one situation to another.
Demonstrates critical thinking skills in problem solving and decision- making.
Asks questions and seeks assistance.
Takes responsibility to eliminate the source of problems.
Demonstrates confidentiality regarding information pertaining to all students, faculty, staff and public.
Maintains proper appearance and personal conduct for the employee's particular job.
Uses effective communication skills taking into consideration body language, filters, listening, paraphrasing, and questions with customers of diverse ethnic and cultural backgrounds.
Demonstrates ability to work in a team environment.
Exhibits excellent typing skills and knowledge of current office practices and business machine operations.
Possess excellent written and oral communication skills.
Prioritizes tasks, organizes time and works with frequent interruption.
Desired:
Makes decisions about administrative duties with minimal supervision.
Demonstrates autonomy in maintenance of preceptor and accreditation databases.
Interacts with students, faculty, staff, and medical community in a timely and diplomatic manner.
Prioritizes and responds appropriately to time sensitive issues.
EDUCATION AND/OR EXPERIENCE
High school degree required. Bachelor's degree or equivalent preferred;
Minimum of 3 years' experience in an automated office environment using computer based systems.
About the University SEE YOURSELF HERE
Located on a beautiful, seven-acre campus in Fullerton, California, MBKU is an independent, private, non-profit, accredited educational institution. MBKU is home to the Southern California College of Optometry, the School of PA Studies and College of Pharmacy. MBKU owns and operates three health care centers at their clinical teaching facility, Ketchum Health, providing a vision center and PA medical clinic practice in Orange County and second vision center in Los Angeles.
A TRADITION OF EXCELLENCE SINCE 1904
In 1904, Marshall B. Ketchum, MD, opened the Los Angeles School of Ophthalmology and Optometry in Los Angeles. Dr. Ketchum was a visionary entrepreneur and prominent leader in the optometric profession. He made very significant and long-standing contributions in his field of care, in California and throughout the nation.
In the early '70s the College moved to its current home in Fullerton, CA and was renamed Southern California College of Optometry. But even the pioneering Dr. Ketchum could not have envisioned his school would grow to become Marshall B. Ketchum University, an independent, private, non-profit, accredited educational institution encompassing multiple disciplines.
BE AT THE FOREFRONT OF HEALTH CARE EDUCATION
Marshall B. Ketchum University offers career opportunities that will put you at the forefront of health care education. You will be provided with learning and advancement opportunities, as well as a culture that recognizes the importance of fun, employee appreciation and a work-life balance.
Our mission is to educate caring, inspired health care professionals who are prepared to deliver collaborative, patient-centric health care in an interprofessional environment. By joining our family, you can help us reimagine the future and inspire future health care leaders.
BENEFITS
MBKU provides an excellent benefits package including medical, dental, and life insurance, free vision exams, short and long term disability, generous paid time off plans, a university-sponsored retirement plan. See our website under Employment for more details regarding benefits of working for MBKU (www.ketchum.edu).
MBKU is an equal opportunity employer; requirements are subject to possible modification to reasonably accommodate individuals with disabilities.
