Posted in Other about 2 hours ago.
Location: Northampton, Massachusetts
If you have any questions about the position or our application process, reach out to us at recruiting-u@smith.edu.Student Financial ServicesJob Description
Job Summary:
Provide direct customer service to admission applicants, enrolled students, parents, alumnae, staff and other callers as the first point of contact for all SFS services. Respond to questions and resolve issues related to financial aid, educational financing and student billing inquiries through in-person contact, phone, email or direct mail. Have specific responsibility for SFS technical processes, as assigned.
Essential Functions:
Minimum Qualifications (knowledge, skills, education, experience, certifications, licenses):
Skills:
Additional Information:
Located in Northampton, MA, Smith College is one of the largest women's colleges in the country and is dedicated to excellence in teaching and research across the liberal arts. A faculty of outstanding scholars interact with students in small classes, as advisors, and through student-faculty research projects. The College is a member of the Five College Consortium with Amherst, Hampshire and Mt. Holyoke Colleges, and the University of Massachusetts Amherst. Students cross-enroll and faculty cross-teach across the Five Colleges.
Consistent with the Americans with Disabilities Act (ADA) and Massachusetts General Law, Chapter 151B, it is the policy of Smith College to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact our recruiting team at
recruiting-u@smith.edu.
As set forth in our mission and values, Smith College is committed to promoting a culture of equity and inclusion among students, staff and faculty. The College will not discriminate in employment on the basis of age, race, color, ethnicity, national origin, creed, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, genetic information, age, veteran status, physical or mental disability, or any other classification protected by law. Smith College is an equal opportunity employer and complies with all state and federal laws that prohibit discrimination.
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