Summary: This role will involve creating and maintaining clear, accurate technical documentation and visual aids that support the engineering and configuration control teams. The ideal candidate will have experience with electronic assembly, product lifecycle management tools, strong technical writing skills, and the ability to collaborate with cross-functional teams such as engineering, procurement, and program management.

Responsibilities:

· Generate and update visual aids using Microsoft Word and Aegis Factory Logics based on product engineering direction.

· Utilize New Product Engineering tools and checklists to facilitate visual aid (VA) generation.

· Work closely with the Product Engineering team to receive direction and approvals for visual aids.

· Other duties as assigned.

· Provide backup support to the Configuration Control team as needed with the following items.

o Download and manage customer documents (e.g., BOMs, Drawings, CAD files, AVL) in Arena.

o Transfer approved documentation from Arena to Macola for further processing.

o Process customer Engineering Change Notices (ECNs), waivers, and deviations as required.

o Assist Product Engineering with tasks such as Arena changes, VA generation, routers, and other engineering-related activities.

o Manage new Bill of Materials (BOM) setups, including the creation of internal item numbers for Procurement & BOM Building.

o Create and upload BOM files, including costing and lead times derived from quote files.

o Attend and contribute to New BOM Kick-Off meetings as necessary.

o Conduct full BOM checks, including AVL, P&IC code, and revision level validations before release.

o Provide support to other departments (e.g., Receiving Inspection, FQA, Purchasing, Program Management) by pulling necessary specifications and drawings.

o Update Approved Vendor List (AVL) information and ensure accuracy.

o Provide support for audits (e.g., ISO, Medical) and be able to explain internal processes.

o Assist with Arena system support, including uploads, reviews, ongoing training, and approval of ECOs, MCOs, and DCOs.

Manage Gerber files setup for engineering and production use.

· Proficiency in Microsoft Word and Excel. Knowledge of Aegis Factory Logics is a plus.

· Excellent organizational skills and attention to detail.

· Ability to work independently and within cross-functional teams.

· Strong communication skills, both written and verbal.

Preferred Skills

· Proven experience as a Technical Writer, preferably within an engineering or manufacturing environment.

· Experience with product lifecycle management (PLM) tools such as Arena.

· Strong knowledge of BOM management, AVL updates, and engineering change processes (ECNs, waivers, deviations).

· Familiarity with document control systems, including Macola and Arena.

Key Metrics and Focus Areas

· Accuracy and clarity of generated visual aids and technical documentation.

· Timely completion of documentation tasks, including BOM setups, uploads, and engineering change processes.

· Effective collaboration with Product Engineering, Configuration Control, and other departments.

· Proactive support in audit preparation and documentation.

· Ability to manage multiple tasks with shifting priorities while maintaining a high level of attention to detail.

Education/License/Experience Required

· Associate degree in Technical Writing, Engineering, or a related field preferred; or prior technical writing experience with 2 years of experience. Bachelor's degree preferred

· Certifications or coursework in technical writing, engineering documentation, or PLM systems is a plus.

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