The Enhanced Care Management Supervisor is responsible for providing support, guidance, and training to the Care Management team, including assisting with management of health center questions and conflicts, monitoring staff's productivity and performance. The Care Coordinator Supervisor is also responsible for providing comprehensive care management and care coordination for patients, particularly, those with serious, complex and/or chronic health problems and psychosocial issues.
Job Requirements:
Associate degree or an equivalent combination of education and relevant care coordination experience.
Minimum of 3 years of care coordination experience in an outpatient clinical setting, at least 1 of those years must include enhanced care management experience.
1 year of work experience in a lead capacity.
Experience in chronic disease management, case management, utilization management, and acute care or Certificate of Completion in Care Management.
Knowledge of medical terminology and care coordination.
Knowledge of the HIPAA Privacy and Security Rule.
Bilingual in English and Spanish
Computer proficiency , i.e. Electronic Health Records and Microsoft Office Suite.
Must have reliable transportation for travel to trainings and meetings, asneeded.
Qualifications Desired:
Bachelor's Degree in social work, human services, counseling, human relations, or related field and ECM experience.
