This remote opportunity is open to candidates residing anywhere in the United States or Canada.
We are seeking an Associate Implementation Specialist to join our Managed Services team. The Associate Implementation Specialist is responsible for reviewing and understanding customer requirements collected by VelocityEHS Consultants and configure VelocityEHS’s suites of products to meet those requirements. As an Associate Implementation Specialist, you will work on a variety of implementation projects that will require in-depth troubleshooting and issue resolution within a fast-paced, customer-facing environment.
You have experience in a SaaS service organization/ department, working directly with internal teams to deliver specific services, working within specific contractual requirements. This role will require knowledge in software technologies such as ASP.NET, C#, JavaScript, VB.Net, MVC, XML, Microsoft SQL, and SSRS. You are an effective communicator and have a keen eye for detail, creative thinking, and exceptional problem-solving. As an Associate Implementation Specialist, you will understand the importance of delivering simple, easy to use software solutions to our clients.
The VelocityEHS work environment is dynamic, innovative, and entrepreneurial. We have a results oriented culture that demands intelligence, teamwork, and follow-through. If you have these qualities and are a self-starter with a passion for process and a strong work ethic, then this is the job for you - check out the details below and apply now.
Primary Duties and Responsibilities
Full lifecycle implementation and delivery of multiple enterprise-wide Environment, Health & Safety software solutions.
Configure new and existing systems based on customer business requirements.
Handle technical support requests and issues relating to implementation and scoping enhancements.
Recognize areas for system tuning/improvements, provide recommendations, and authoring of clear and reproducible bug reports for the product department.
Setup and install VelocityEHS application(s) while following IT system procedures through regular backups, upgrades, and deployments.
Design, analyze, plan, and develop code-based customizations (such as notifications, API integrations, webparts, reports, components/fields, and search filters and outputs).
Review needs and solutions documentation and provide estimates for configurations with supervised guidance.
Perform quality assurance testing on system configurations and customizations
Use and update internal tools (add new features, modify, maintain, and improve existing features) with supervised guidance.
Meet strategic objectives that help meet company goals regarding results, quality, and productivity standards
Ensure effective working relationship with various departments to accomplish shared objectives that support a positive customer experience
Experience working in a remote-friendly company, using online tools and software to configure implementation projects and daily work
Detail-oriented, multi-tasking working style, working on multiple projects at once
Collaborative approach and team-player mentality
Minimum Skills and Qualifications
1-2 years technical experience (Excel, SQL, Databases, SSRS, C#, JavaScript, ASP.NET) and / or implementing software (with production data access), working in a complex, fast-paced environment
Bachelor’s or College Degree in Computer Science, Programming, Engineering or a related field (or equivalent work experience)
Beginner object-oriented programming skills and knowledge.
Knowledge in Microsoft 10/11 Operating Systems, Windows Servers, and Microsoft SQL Server and Databases (writing queries and scripts), MVC and MVVM software design patterns, software testing, JavaScript, CSS, HTML, Python, Node.js, SSO, ASP.NET
Experience in XML configuration, writing code in an IDE (Microsoft Visual Studio), Microsoft SQL Server Reporting Services (SSRS)
Self-starter that can collaborate actively with others in a cross-functional team
Experience maintaining a high level of activity, working on multiple projects, and working effectively in a team environment
Exceptional analytical and conceptual thinking skills
Excellent verbal and written communication skills, including experience in articulation of issues, risks, and proposed solutions
Strong attention to detail, policies, and procedures with the ability to identify and recommend improvement opportunities
Strong computer literacy and ability to navigate large data sets and web-based products/solutions
Proficient with the use of Microsoft Office products (Outlook, Word, Power Point, Excel, etc.) and web conferencing software
Preferred Skills and Qualifications
Experience in a Software as a Service (SaaS) environment
Beginner C# programming skills and knowledge.
Experience working in a Project Team
Flexible and able to work within established branding and product specs
Experience working remotely
Who is VelocityEHS?
VelocityEHS is the largest and fastest-growing environmental, health, safety (EHS) and sustainability software company in the world. Relied on by more than 10 million users worldwide to drive operational excellence and achieve outstanding outcomes, VelocityEHS is the global leader in true SaaS enterprise EHS & ESG technology. The VelocityEHS Accelerate® Platform is the definitive gold-standard, delivering best-in-class solutions for managing ESG, Safety, Industrial Ergonomics, Control of Work, Health, Operational Risk and Environmental Compliance.
Our customers include the world’s most esteemed Fortune 1000 corporations. From manufacturing to food & beverage, from chemicals to pharmaceuticals, we’ve worked with them at every level, from the boardroom to the shop floor. We still operate with the same start-up mentality that has made us the leading cloud EHS company and offer each and every employee the opportunity to grow and reach their full potential.
What are the benefits and perks of working at VelocityEHS?
You and your loved ones will be supported with a competitive and comprehensive benefits package. Below are some highlights for eligible employees, or you can review all our perks and benefits by visiting our career page!
Job shadowing programs and one-on-one coaching opportunities
Tuition reimbursement for continuing education, advanced degrees, and certifications
Remote-first and flexible work schedule to fit your family’s needs
Monthly stipend to make your home office more comfortable, productive, and successful
Corporate wellness and personalized preventative mental health care programs
Summer Fridays (Memorial Day through Labor Day enjoy a 6-hour workday every Friday)
VelocityEHS is committed to competitive, fair, and equitable compensation practices by offering market-based salary ranges. The expected salary range for this position is between $65,050 and $81,800 USD (United States) or $62,200 and $75,800 CAD (Canada). We aim to hire between the minimum and midpoint of the salary range and offers at the maximum of the range are uncommon. The final offered salary will be based on candidate’s proficiency in skill set, prior relevant experience, internal equity, market considerations, and other factors. This role is also eligible for our comprehensive benefits package.
#BI-Remote
Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)PDN-9d275762-17fe-4dc1-a08f-d45b77a83e6b
