Job Description:

Company

Federal Reserve Bank of Dallas

We are dedicated to serving the public by promoting a strong financial system and a healthy economy for all. These efforts take a team of dedicated individuals doing many different jobs. Together we’re creating a workplace where talented people can thrive, and we welcome your unique background and perspective to help present the best possible solutions for our partners.

Location: #LI-Hybrid

About the Role:

As the Sr. Manager, Technology Solutions you will manage a product management team comprising of product managers, product owners and business analysts spanning across one or more technology solution products that maximize the business value of the Federal Reserve in an agile environment. The team consists of technical and/or professional, co-located and/or remote staff. This role will be responsible for directing resource assignments, setting tactical team priorities, monitoring the quality of work from the team and taking appropriate action as necessary to make improvements.

You will manage professional employees and/or supervisors or supervise large, complex support, production or operations team(s). You have accountability for the performance and results of a team within own discipline or function. Adapt departmental plans and priorities to address resource and operational challenges. Decisions and problem-solving are guided by policies, procedures and business plan.

You Will:

• Develop and maintain product roadmaps that align with the strategic goals and long-term vision to ensure delivery of quality products.


• Keep abreast of the technology trends and identifies opportunities that benefit the customer.


• Maintain a broad understanding of the business domains. Provides oversight to ensure the right technology services are delivered to meet the customers’ expectations and risks are managed appropriately.


• Manage day-to-day operations for the organization unit and services with minimal guidance. Responsible for the performance and results of the function.


• Manage all aspects of the daily operational tasks to ensure technology services are operating according to the agreed upon performance targets and service levels in alignment with established priorities.


• Clearly communicate priorities and performance expectations, provide regular and timely feedback and coaching and conduct performance appraisals for direct reports.


• Accountable for quality and timeliness of deliverables produced by staff. Develop others through coaching, feedback and stretch assignments.


• Establish and maintain relationships with the customers and co-providers.


• Cultivate and manage relationships with key stakeholders to ensure successful delivery and overall satisfaction of quality product(s) and services.


• Participate in System and/or District-wide initiatives influencing policies, standards and practices.  


• Performs other related duties as assigned.

You Have:

• Bachelor’s degree in Business Administration, Information Systems, Computer Science or a related field. Graduate degree a plus.


• Five years of relevant work experience, with at least two years of direct supervisory responsibilities or directing the work of others with increasing levels of responsibility.


• 2-3 years of product management knowledge and expertise in developing product roadmaps and product visions.


• Previous experience leading people is a plus.


• Product Management or Agile certifications is a plus.


• Ability to lead team(s) within an agile environment.


• Experience in attracting, developing and retaining high performing professionals.


• Highly proficient written, verbal, and presentation skills to effectively communicate to both technical and non-technical audiences adjusting style to fit the target audience.


• Equivalent education and/or experience may be substituted for any of the above requirements.


• Experience developing and maintaining internal and external customer relationships.


• Demonstrated ability to learn quickly and practically.

Our Benefits:

Our total rewards program offers benefits that are the best fit for you at every stage of your career:

• Comprehensive healthcare options (Medical, Dental, and Vision)




• 401K match, and a fully funded pension plan




• Paid vacation, holidays, and volunteer hours; flexible work environment




• Generously subsidized public transportation and free parking




• Annual tuition reimbursement




• Professional development programs, training and conferences




• And more…

Notes:

This position may be filled at various levels based on candidate's qualifications as determined by the department.

Specific schedule details will be discussed during the recruitment process.

This position requires access to confidential supervisory information and/or FOMC information, which is limited to "Protected Individuals" as defined in the U.S. federal immigration law. Protected Individuals include, but are not limited to, U.S. citizens, U.S. nationals, and U.S. permanent residents who either are not yet eligible to apply for naturalization or who have applied for naturalization within the requisite timeframe. Candidates who are permanent residents may be eligible for the information access required for this position if they sign a declaration of intent to become a U.S. citizen and pursue a path to citizenship and meet other eligibility requirements. In addition, all candidates must undergo an enhanced background check and comply with all applicable information handling rules. 

The Federal Reserve Bank of Dallas is proud to be an Equal Opportunity Employer that believes in the diversity of our people, ideas and experiences, and we are committed to building an inclusive culture that represents the communities we serve.

If you need assistance or an accommodation due to a disability, please notify your Talent Acquisition Consultant.

Full Time / Part Time

Full time

Regular / Temporary

Regular

Job Exempt (Yes / No)

Yes

Job Category

Work Shift

First (United States of America)

The Federal Reserve Banks believe that diversity and inclusion among our employees is critical to our success as an organization, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.

Always verify and apply to jobs on Federal Reserve System Careers (https://rb.wd5.myworkdayjobs.com/FRS) or through verified Federal Reserve Bank social media channels.

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