This is a REMOTE outbound customer service opportunity in which you can work from anywhere and provide customer qualification support to our organization.
Pay: $17/hr + bonus opportunities
Schedule: Monday through Friday 8:00AM to 5:00 PM PST
Position Summary:
The call center representatives are the heartbeat of the sales force. In this role, you will be the first point of contact for our consumers who are searching for the best Insurance product that fits their needs. If you like a challenge and excel in a fast-paced environment, this is the opportunity for you!
Responsibilities:
Provide excellent customer service to prospective customers via outbound call programs
Verify information submitted by the consumer
Quickly build rapport with potential clients
Identify customer's goals and objectives
Transfer and introduce qualified consumers to a sales representative
Requirements:
2 years' experience in outbound customer service call center
Ability to handle high volume phone calls
Excellent verbal communication phone skills
Basic computer skills and data entry
Benefits:
We put our Ambassadors first. When it comes down to it, we know we can't fulfill our Promise to our business customers without your commitment. You represent our organization while on assignment. In return, we do our best to show our commitment to you. Our Ambassador Benefits package includes Medical, dental and vision coverage
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. To the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
