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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow-people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
Job Description:
The Tech Rep Supervisor provides support and enhancements to existing and new operations systems to ensure projects are aligned with the corporate strategy. He/She gathers business requirements, initiates feasibility studies, and maintains data for the project's life cycle. The Tech Rep Supervisor serves as liaison between stakeholders, clients, software engineers, and software users . The success of this role depends on strong communication, technical understanding, warehouse operations best practices, and the ability to understand multiple pieces of the business.
Role Primary Responsibilities:
The Tech Rep will support the HELIX system for varying project sizes as well as current business needs in steady state. There will be a need to work on automation projects as well.
Covers WMS and OMS software solutions primarily as well as outlier software's that directly link to the UPS internal and external system.
Strong skillset in communication, project management, time management, self-management, business analysis, WMS, OMS, complex problem solving, engineering, operations, quality systems, transportation systems, automation are needed for this role.
System Configuration for day to day operational processes
User Training by training sessions and reviewing documentation with teams for complete understanding on system
Understanding system integration with SAP, internal systems, and client systems
Travel is required and fluctuates based on client needs.
Supporting operations daily with issues and enhancements required to make the operational flow improve
Working with automation teams to fully understand the integration and processes associated with WMS
Ability to work self sufficiently
Preferred:
BA in Information Systems/Engineering with focus on Supply Chain Logistics or pursuing
Background in Healthcare Logistics/Supply Chain
Experience in WMS management, implementation
Internal Grade: 20E
Last Day to Apply: October 11, 2024 by 11:59 PM EST
Employee Type: Permanent
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
Other Criteria:
UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.
Basic Qualifications:
Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.
