Supervises the daily activities of an operational unit. Maintains workflow, staffing and scheduling to achieve targeted operating results. Ensures compliance with operational policies and procedures. Resolves routine operational issues. Supervises a group of primarily para-professional level staffs. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of functional area and department processes. This position requires strong organizational, communication, process management, and people management skills to promote operational efficiency and efficacy at individual and team levels.
Essential Functions, Duties, and Responsibilities
Manage processes and employees for tasks within specified department.
Must comprehend the entire portfolio of pertinent IPS products.
Manage daily activities of team members and leads.
Maintain performance standards.
Collaborate with other teams to ensure effective communication, processes, and training.
Create, maintain, and execute training plans.
Promote process unity and conformity within the company and across other teams.
Collaborate and coordinate between multiple departments such as: data validation, coordination, design, design quality
Qualifications
Educational and Experience Requirements
BS degree
Equivalent of 2+ years of supervisory experience of technical personnel required
Prior experience in process or operations management preferred
Prior experience in medical device industry preferred
Prior experience in a customer-facing role preferred
Prior experience with managing engineering personnel preferred
Prior experience with technical applications of software
Proficient user of Microsoft Office applications
Knowledge, Skills, and Abilities
Adhere and support KLS Martin's workflow processes, task management systems, quality and safety policies and procedures.
Ability to learn new software quickly.
Ability to retrieve and interpret documentation.
Customer support skills.
Able to work independently under minimal supervision.
Able to efficiently communicate and collaborate amongst a team.
Strong interpersonal skills with the ability to effectively communicate at all levels internally, as well as externally.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Job Summary
Supervises the daily activities of an operational unit. Maintains workflow, staffing and scheduling to achieve targeted operating results. Ensures compliance with operational policies and procedures. Resolves routine operational issues. Supervises a group of primarily para-professional level staffs. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of functional area and department processes. This position requires strong organizational, communication, process management, and people management skills to promote operational efficiency and efficacy at individual and team levels.
Essential Functions, Duties, and Responsibilities
Manage processes and employees for tasks within specified department.
Must comprehend the entire portfolio of pertinent IPS products.
Manage daily activities of team members and leads.
Maintain performance standards.
Collaborate with other teams to ensure effective communication, processes, and training.
Create, maintain, and execute training plans.
Promote process unity and conformity within the company and across other teams.
Collaborate and coordinate between multiple departments such as: data validation, coordination, design, design quality
Educational and Experience Requirements
BS degree
Equivalent of 2+ years of supervisory experience of technical personnel required
Prior experience in process or operations management preferred
Prior experience in medical device industry preferred
Prior experience in a customer-facing role preferred
Prior experience with managing engineering personnel preferred
Prior experience with technical applications of software
Proficient user of Microsoft Office applications
Knowledge, Skills, and Abilities
Adhere and support KLS Martin's workflow processes, task management systems, quality and safety policies and procedures.
Ability to learn new software quickly.
Ability to retrieve and interpret documentation.
Customer support skills.
Able to work independently under minimal supervision.
Able to efficiently communicate and collaborate amongst a team.
Strong interpersonal skills with the ability to effectively communicate at all levels internally, as well as externally.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
