Behavioral Health Report Supervisor at Deployed Services, LLC

Posted in Nonprofit - Social Services about 4 hours ago.

Type: Full-Time
Location: Greensboro, North Carolina





Job Description:

Deployed Services serves as a dedicated strategic partner to government and other clients. We hire individuals committed to excellence and who share our passion for making a positive impact in a collaborative and inclusive work environment.  

The Behavioral Health Report Supervisor (Spanish Bilingual) oversees the Behavioral Health Report Specialist(s) and ensures they deliver the appropriate reports to prevent and detect sexual abuse/sexual harassment and other reports and grievances. This role also directs a team to ensure that tasks are completed efficiently and timely, by providing direction and support, delegating tasks, setting expectations, monitoring performance, delivering coaching and training, resolving conflicts, promoting accountability, and ensuring policy compliance. 

Essential Functions:


  • Oversee all behavioral health report specialists

  • Ensure quality measures and outcomes are met in accordance with best practice

  • Respond to all ORR and PSA Coordinator requests

  • Responsible for ongoing compliance with ORR standards on all significant incident reporting, client incident reports, grievances, and client request forms

  • Compile data and create reports, as necessary

  • Keep track and follow up with youth throughout the process to ensure all steps in the process are completed

  • Work with other program area Directors or Leads to ensure service delivery, safety plans, regulations, and guidelines are followed and maintained

  • Meet deadlines and timeframes

  • Other duties as assigned

Knowledge and Skills:


  • Knowledgeable of sexual assault and harassment procedures

  • Knowledgeable of significant incident reports, client incident reports, grievances, and client request forms

  • Ability to problem solve, identify root causes, and find appropriate solutions

  • Ability to work cooperatively within a team environment and maintain professionalism with internal and external clients

  • Comfortable speaking with medical, legal, and law enforcement professionals

  • Proficient in MS Word, MS Excel, MS Outlook, SharePoint and other company systems and resources

  • Ability to multi-task

  • Ability to work with high-stress and sensitive cases

  • Attention to detail

  • Strong organizational, communication, and analytical skills

  • High level of accuracy and attention to detail

  • Ability to work flexible hours. We operate 24/7/365

 Education and Experience:


  • Bachelor’s or Master’s degree in Public Health, Health Administration, Statistics, or a related field or equivalent, preferred

  • 3+ years of experience in data analysis, reporting, or similar role within behavioral health

  • 1+ years of relevant experience in ORR and a minimum 1+ years of supervisory experience

  • Must be able to stand, sit or walk for an extended period of time, move through narrow, confined, or elevated spaces as well as up and down stairs and/or service ramps

  • Must be bilingual in English and Spanish

  • Must be authorized to work in the U.S.

  • Must be able to travel within the Continental United States (CONUS)

  • Must pass a drug test, motor vehicle record check, and background check after accepting a conditional offer of employment

AAP/EEO Statement

Deployed Services, LLC is an Equal Opportunity and Affirmative Action Employer and prohibits discrimination and harassment of any type on the basis of actual or perceived race, color, national origin, ancestry, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, religious creed, disability (mental and physical) including HIV and AIDS, medical condition (cancer and genetic characteristics ), genetic information, age, marital status, civil union status, sexual orientation, military and veteran status, denial of family and medical care leave, arrest record and/or any other characteristic(s) protected by federal, state or local law.

This policy applies to all terms of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, training, compensation, benefits, employee activities, and general treatment during employment.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of their job.

Pay: Up to $90,000 annually

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

See job description





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