Job Description:

This position may be eligible for Hybrid Work, working remotely for up to one day per week after the initial 90 days of employment.

Hourly Rate: $20.68/hr. or higher, commensurate with experience and/or education 

JOB SUMMARY

The Financial Aid Counselor II assists prospective and current students with all matters related to acquiring and maintaining financial aid.

DUTIES

• Completes the verification process for students; verifies that the information provided on FAFSA correctly reflects the information on the IRS Tax Transcript


• Reviews each ISIR file to determine if it needs to be loaded into PeopleSoft for review


• Reviews student Satisfactory Academic Plan appeals; determines if progress has been made; suspends students and removes aid if no progress is made


• Liaises with students as necessary via email, phone, or in person to keep them up-to-date with their status


• Runs reports and queries

MARGINAL DUTIES

• Performs all other duties as assigned

SUPERVISORY RESPONSIBILITIES

Direct Reports:

• None

Delegation of Work:

• N/A

Supervision Given:

• N/A

KNOWLEDGE, SKILLS, AND ABILITIES

Knowledge:

• Understanding of federal and state regulations that govern financial aid eligibility in higher education and the related trends, issues, and accepted practices


• Knowledge of relevant Department of Education websites, including COD, NSLDS. and FAA Access

Skills:

• Good technical skills, including proficiency in MS Office and PeopleSoft


• Strong analytical and problemsolving skills


• Excellent interpersonal and communication skills

Abilities:

• Ability to use independent judgment


• Ability to multitask


• Ability to effectively communicate with a wide range of individuals and constituencies in a diverse community

WORK LOCATION AND PHYSICAL DEMANDS

Primary Work Location:

• 
  

  Works in an office environment

  
  

Physical Demands:

• Work is performed in a typical interior work environment that does not subject the employee to any unpleasant elements


• The individual has discretion in relation to walking, standing etc., and has minimal exposure to physical risks


• Must have precise hand-eye coordination and the ability to identify and distinguish colors


• Must have the ability to move items of up to 15lbs

EEO/AA

Required Education:

• Bachelor's degree

Required Experience:

• Minimum of three (3) years of related job experience

License/Certification:

• None required

PREFERRED QUALIFICATIONS

• None

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