Are you excited by the idea of joining a world-class organization at the intersection of higher education and business? Are you drawn to the community and energy of being on a campus of higher education? Can you see yourself supporting distinguished business academics? If so, consider joining our team as a Learning Designer to support our faculty, learners, and staff to advance the Harvard Business School (HBS) mission to educate leaders who make a difference in the world.
As part of the Learning Design & Training Services team the Learning Designer (LD) is responsible for designing, implementing, and consulting on applications and technology devices that support the advancement of teaching and learning at the Harvard Business School. They assist faculty and sta? with developing sound pedagogical strategies for developing and utilizing technologies in and across the curriculum for virtual, hybrid, and in-person delivery. The LD assists in the production and delivery of training materials and end-user documentation on how to appropriately use technology solutions for both academic and administrative uses. Additionally, the LD will manage the delivery of sessions within the HBS Live Online Classrooms, our one-of-a-kind virtual classrooms that combine the case method, educational technology, and live, studio-based video production.
The ideal candidate is an energetic, quick learner who possesses an adaptable mindset to work as a part of a growing team in the shifting landscape of higher education. They have working knowledge of the in-person, virtual, and hybrid convening spaces, and specialized knowledge of 1-2 specific applications. They have excellent interpersonal communication skills, and the ability to work with and collaborate with faculty and staff. They have experience in client support, troubleshooting, analysis, and problem-solving, and the ability to communicate technical details to non-technical end users. They possess the ability to multi-task and work cooperatively with others.
Responsibilities:
Consult with faculty and sta? on how HBS IT-supported technologies can be used to meet business needs which can be delivered in a number of different modalities (virtual, hybrid, in-person)
Design and create end-user documentation including eLearning, guides, and videos
Develop and deliver individual and group instruction with sensitivity to di?ering learning styles
Evaluate new technologies and their ability to meet HBS community needs
Manage the delivery of sessions in the HBS Live Online Classrooms and coordinating with technical and production roles to ensure coordination across functions
Serve as the primary point-of-contact for faculty members during HBS Live Online Classroom sessions, coordinating on teaching plans and consulting on the use of tools and features
Complete other responsibilities as assigned
Basic Qualifications
Minimum of two years' post-secondary education or relevant work experience
Additional Qualifications and Skills
The following are preferred:
Working knowledge of the in-person/virtual/hybrid convening spaces
Demonstrated abilities in client support, troubleshooting, analysis, and problem-solving
Highly specialized knowledge of at least 1-2 specific applications
Ability to lead instructor-led trainings
Ability to create engaging training material to be delivered in different modalities
Ability to work and collaborate with faculty and staff
Ability to research industry trends
Exceptional organizational and time management skills
An adaptable mindset to work as part of a growing team in the shifting landscape of the institution and higher education in general; a willingness to work with others and an appetite for learning by doing
Ability to communicate technical details to non-technical end users
Ability to work alone or with minimum supervision
Demonstrated outstanding team member
Consider user experience/patterns of business activity and take a proactive approach in addressing issues
Working Conditions
Additional support outside of regularly scheduled hours, including early mornings, nights, weekends, and holiday breaks, may occasionally be required
Additional Information
This position is approved as a term appointment with an end date of 6/30/2025. There is a possibility of renewal/extension.
This role is a hybrid position which we consider to be a combination of remote and onsite work at our Boston, MA-based campus. HBS expects all staff to be onsite at least three days per week and for departments to provide onsite coverage Monday - Friday. Specific hours and days onsite will be determined by business needs and are subject to change with appropriate advanced notice.
We may conduct candidate interviews virtually (phone and/or via Zoom) and/or in-person for this role.
Harvard Business School will not offer visa sponsorship for this opportunity.
Culture of Inclusion: The work and well-being of HBS is profoundly strengthened by the diversity of our network and our differences in background, culture, national origin, religion, sexual orientation, and life experiences. Explore more about HBS work culture here: https://www.hbs.edu/employment.
About Us
Harvard Business School (HBS) IT is a nimble, innovative, strategic partner who crafts, delivers, and supports the pioneering technology solutions that connect, enable, and inspire the HBS community to educate leaders who make a difference in the world. Visit our website for more information https://www.hbs.edu/information-technology/about-us.
Benefits
We invite you to visit Harvard's Total Rewards website (https://hr.harvard.edu/totalrewards) to learn more about our outstanding benefits package, which may include:
Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.
Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.
Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.
Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.
Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.
Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.
Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.
Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.
Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.
Department Office Location: USA - MA - Boston
Job Code: I1956P IT Multimedia Prof II
Job Function: Information Technology
Work Format: Hybrid (partially on-site, partially remote)
Sub Unit: ------------
Salary Grade: 056
Department: Information Technology
Salary Range: $80,000 - $85,000, commensurate with experience
Union: 00 - Non Union, Exempt or Temporary
Time Status: Full-time
Pre-Employment Screening: Identity
Schedule: 40 hours per week minimum, schedule TBD by manager
Commitment to Equity Diversity Inclusion and Belonging: Harvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.
EOE Statement: We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.
