The Clinical Supervisor is responsible for assisting with daily management and operation of the clinic. This position assumes full responsibility for the dialysis clinic in the absence of the Administrator.
Essential Duties and Responsibilities include the following. Other duties and tasks may be assigned.
Growth
Assist with clinical and operational processes to improve patient health and minimize hospitalizations and missed treatments.
Assist with planning/coordinating patient scheduling to assure timely acceptance of patients and effective staffing levels.
Demonstrate effective use of supplies, expenditures and staff labor hours.
Responsible for updating all logs and ensuring that dialysis run sheets and logs are sent to billing.
Perform duties as assigned to meet the patient care or operational needs of the clinic.
Outcomes
Coordinate the functions of all departments and develop standards and methods of measuring patient care services, including a chronological record of services provided to patients as required by the ESRD Network Coordinating Council and Medicare.
Work with Administrator and staff to maintain chronological, thorough, and appropriate documentation in the patient record of all treatments, activities, and communication with the patient, physician and other healthcare professionals.
Promote quality management program through education and involvement of staff and patients in outcomes as well as overall responsibility to achieve corporate goals for quality.
Assist with program's target goals for patient outcomes in accordance with quality patient care and Company goals.
Review all incident reports; make recommendations and take action relative to incidents as appropriate; report at monthly QAPI meeting as delegated by Administrator or Management.
Operational Readiness
Knowledge of and remain current with federal, state, local laws and regulations, including health care professionals practice act requirements.
Work with Administrator to assure clinic is in compliance with all applicable federal, state, and local laws and regulations.
Assist Administrator with development, implementation and follow up of Corrective Action Plans required for internal and external surveys.
May assume Charge Nurse's responsibilities as needed.
May fulfill responsibility of facility Alternate CEO as delegated by Governing Body.
Conduct and/or participate in both formal and informal meetings with the governing body, Regional Director, Medical Director and the staff as delegated. Assure that appropriate staff meetings, in-service education meetings, and team patient care planning meetings are held monthly as delegated. Assure that Quality Assessment & Performance Improvement Program is current at all times as delegated.
Establish, maintain, and submit all required records and reports concerning staff, patients, and the operational affairs of the center as delegated by Administrator.
Assist with planning, coordinating, and approving effective and efficient staffing to meet patient needs and regulations.
Continuously monitor to ensure that a safe and sanitary physical environment is maintained throughout the facility; that all equipment is maintained and functions properly; and that adequate and appropriate inventory levels of all supplies are available and used correctly.
Oversee the maintenance of equipment and supplies to meet current laws and regulations.
Responds to all emergencies in clinic. Familiar with emergency equipment and all emergency operational procedures.
Supervise the maintenance of equipment, building areas occupied by the center and other property belonging to the center.
Know and understand the water treatment and mechanisms of the equipment of the facility.
Assist, when necessary, with disinfection of equipment and supplies including bicarbonate delivery systems and dialysis machines.
Partnerships
Maintain collaborative working relationship with Medical Director and physicians.
Establish and maintain a positive relationship with all Administrators, area hospitals, agencies, vendors and the community.
Actively promote GUEST customer service standards; develop effective relationships at all levels of the organization.
Respond effectively to inquiries or complaints.
Staff Development / Retention
Ensure all staff meet required qualifications for position held and perform duties within limitations established by and in accordance with company policy/procedures, health care professionals practice acts, applicable state and federal laws and regulations.
Serves as a resource/subject matter expert for patient needs and concerns, staff education and in-service sessions, as necessary.
Assists with recruitment, training, development, and supervision of all personnel.
Assists with maintaining effective personnel management and employee relations, including evaluating the performance of all personnel and counseling and disciplining employees.
Uphold management goals of corporation by leading staff in team concepts and promoting a team effort.
Effectively communicate expectations; accept accountability and hold others accountable for performance.
