We are looking for a Patient Access Service Specialist to join our registration team in the Emergency Department. The hours are day shift (7a-7:30pm, 3 days per week), and weekends and holidays are required.

Primary Function:

The Patient Access Service Specialist (PASS) performs patient admitting and registration activities in accordance with established hospital and departmental policies and procedures. This position is part of a 24/7 Patient Access Team that completes all registration, insurance verification, copay collection, admission, discharge, and transfers for all emergent and urgent patients.

The PASS role is required to provide excellent customer-focused and efficient service to both internal and external customers while representing both Nemours and the Emergency Department in a positive, professional manner. They are responsible for demonstrating a commitment to service, organization values, and professionalism through appropriate conduct and demeanor at all times.

Essential Functions: