Job Description:

 

Salem Five is a growing regional financial services organization with a rich history of over 160 years.  As an independent bank, we are deeply rooted in the communities we serve and offer our employees successful and rewarding careers.

This position requires the ability to work in the Salem, MA offices.

Who We Are: Join an organization that prioritizes innovation, customer service and supporting the communities we serve. Love the people you work with while participating in and helping to shape our collaborative environment. When you join Salem Five, you become part of a growing, regional financial services company. Salem Five has more than 30 retail banking branches throughout Essex, Middlesex, Norfolk and Suffolk counties, strong business banking capabilities, an Insurance division, a Wealth Management & Trust organization and a Mortgage Company that has provided homeownership to generations of families.
 

Why Salem Five: We’ve been around since 1855 – which means we will be around a lot longer – but we also know what it takes to be competitive in this day and age.  We pride ourselves in being one of the first banks on the internet and continually try and push ourselves to offer the latest in online and mobile banking to serve our customers in whichever channel they prefer. Whether it be a virtual assistant via our website, obtaining cash at ATMs without a card present, or going through the mortgage process via our digital app, we want to offer the digital experiences that customers want. Continued company growth offers opportunities for individual growth

Salem Five believes deeply in supporting the communities in which we reside. Donations through our Charitable Foundation or events at the branch or location-level are an important part of our DNA. We would not be the company we are without our commitment to businesses and organizations that help the region thrive and to our employees. Come see what we’re all about. 

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Review all documents in the mortgage loan file to ensure completeness, accuracy and compliance with Bank/Investor guidelines


• Obtain and review all documents in the mortgage loan file to ensure completeness, accuracy and compliance with Bank/Investor guidelines


• Generate requests and follow-up with vendors and external sources including but not limited to verifications, insurance, attorney documents, checklists and commitment conditions


• Serve as a facilitator and liaison to identify and request additional information as necessary from Borrowers and Loan Officers


• Meet or exceed SFMC’s service standards including borrower and Loan Officer expectation’s relative to the mortgage experience.


• Develop an ongoing knowledge of the fundamentals of mortgage underwriting, the Mortgage Company and Bank’s residential mortgage products and the basic requirements set forth by FHLMC, FNMA, FHA, VA, Rural state housing and other secondary market investors.


• Maintain integrity of HMDA.


• Pre-underwrites loans where applicable and make preliminary recommendation for lending decision or eligibility


• Facilitate the process to insure regulatory and compliance deadlines, rate deadlines and contract dates are met or exceeded.


• Identify and sustain organizational disciplines to insure timely and accurate handling of files and loan documentation.


• Insure workflow meets service and regulatory requirements by utilizing reports and collaborating with team.


• Assist as called upon in the training of newly hired loan analysts.


• Insure regulatory compliance requirements are met relative to BFA, identity theft, fraud and risk


• Work with post-closing to insure timely resolution of curative items.


• Responsible for the maintenance of processing and underwriting reports as required by management.


• Review all reports and verifications and reconcile all received documentation.

EDUCATION and/or EXPERIENCE  

Bachelor's degree (B. A.) from four-year college or university; or three to five years related experience and/or training; or equivalent combination of education and experience.

Word, Excel and mortgage loan processing software skills required; strong time management and organizational skills required; excellence in customer service and communication skills required; ability to work in a team oriented service driven environment and mortgage lending knowledge DU/LP, FNMA/FHA/VA and State Housing.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel; and talk or hear. The employee is occasionally required to stand, walk, and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision.

Benefits/Incentives:  Health Insurance, Dental, Vision, Flexible Spending Account, Health Savings Account, 401k Matching, Tuition Reimbursement, Employee Referral Program, Summer Family Outing, Annual Holiday Reception and more

Salary Range:            Competitive Base 

Ready to apply? If this job sounds like a fit for you, then click on Apply/Apply Now in this posting. We look forward to talking with you.

Qualified candidates may also submit a resume and application online at salemfive.com/careers or mail your resume to Human Resources, 210 Essex Street, Salem, MA 01970.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Mortgage - Operations

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