Management in product complaint handling including but not limited to:
Intake of Product Complaints from the secured access mailbox
Perform weekly and monthly product complaint reconciliations with vendors, partners, affiliates and Drug Safety & Pharmacovigilance
Assist in providing product complaint metrics reports
Develop training on product complaint handling
Assist with revision of product complaint SOPs
Archive product complaints in accordance with policies
Act as a QS&C document control back-up support
Will support regulatory inspection preparation and onsite during inspections as required.
This position will be a hybrid role including both remote and onsite days
Skills
Prior Experience in management of product complaints and/or adverse event process, intake, reconciliations, etc.
Experience with GxP regulations including but not limited to product complaint handling, patient privacy principles, document control, etc.
Experience with Veeva QualityDocs and Veeva eQMS a plus
Education: B.S. degree in life sciences, chemistry or engineering or equivalent and a minimum of 5 years experience in Pharmaceutical Quality or Regulatory
Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.
California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
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Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.
Company Profile:
Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.
Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.
Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com .
