Deadline: 10/7/2024

Proteus, Inc. is proud to offer our eligible employees a comprehensive benefits program:
12 paid holidays, health insurance, dental insurance, vision insurance, basic life insurance & AD&D, Voluntary Insurance, 403(b) retirement plan, employee assistance program (EAP), employer paid tuition assistance program, and a flexible spending account.
If you are looking for a job that encourages work-life balance, Proteus has just the job for you! Visit our website to review a full list of open positions across our organization.

SUMMARY: In a support role, provides services in the areas of reception, customer greeting, outreach, orientation, resource room usage (including documentation and data entry), supplies and equipment maintenance, and assists SCM/PC with coordination of office staff.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Answers phones, greets customers; ensures customer sign-in, data entry and surveys, as necessary; conducts orientation, and screens customers for initial eligibility; schedules appointments.
Assists customers in use of resource room equipment, software, forms & supplies to conduct job search or educational activities; Monitors customers' use for appropriateness; addresses & reports violations, as necessary.
Daily: ensures all service center and resource room equipment is fully stocked with paper & toner; monitors operation of equipment and clears errors, jams, and schedules repair or maintenance, as necessary.
Maintains an awareness of Proteus and Community resources, makes appropriate referrals; provides outreach and recruitment for programs, services and activities, as directed.
Completes routine building maintenance, safety, and fire equipment checks & reports; attends related meetings, as directed.
Monitors use of In/Out board by office staff, reports irregularities to SCM/PC; assists in supervision of volunteers, interns, Work Experience participants or partner staff, as directed.
Maintains supply room in an orderly fashion; orders supplies and janitorial service through Distribution Center or vendors, as appropriate; enters these and other PRs, as directed.
Maintains community service bulletin boards/displays and EEO, other legally required or Proteus policy postings in an orderly and temporally relevant fashion.
Completes documentation as required for office, divisional, operational, fiscal, or human resources department purposes.

QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE: High school graduate or equivalent and certificate of completion from a college or technical school; or six months of directly-related experience and/or training; or equivalent combination of education and experience.

COMPUTER SKILLS: Moderate computer skills required for data entry, Word, Excel, and other software programs, as required for the position.

LANGUAGE SKILLS: Ability to read and interpret documents such as safety rules, operating and

maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

MATHEMATICAL SKILLS: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

REASONING ABILITY: Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

CERTIFICATES, LICENSES, REGISTRATIONS: Access to transportation, California driver's license, and minimum auto insurance as required by law.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee must occasionally lift and/or move up to 10 pounds.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet.

AT-WILL STATEMENT: Employment at Proteus is employment at will. This means that an employee is free to leave his or her employment at any time, with or without cause or notice, and the Company retains the same right to terminate the employee at any time, with or without cause or notice. Please understand that continued employment cannot be guaranteed for any employee.

This policy of at-will employment may be changed only by a written employment agreement signed by the Chief Executive Officer that expressly changes the policy of at-will employment. Unless the employee's employment is covered by a written employment agreement that specifically provides otherwise, this policy of at-will employment is the sole and entire agreement between the employee and the Company as to the duration of employment and the circumstances under which employment may be terminated.

With the exception of employment at-will, terms and conditions of employment with the Company may be modified at the sole discretion of the Company, with or without cause or notice at any time. No implied contract concerning any employment-related decision or term or condition of employment can be established by any other statement, conduct, policy, or practice. Examples of the types of terms and conditions of employment that are within the sole discretion of the Company include, but are not limited to, the following: promotion; demotion; transfers; hiring decisions; compensation; benefits; qualifications; discipline; layoff or recall; rules; hours and schedules; work assignments; job duties and responsibilities; production standards; subcontracting; reduction, cessation, or expansion of operations; sale, relocation, merger, or consolidation of operations; determinations concerning the use of equipment, methods, or facilities; or any other terms and conditions that the Company may determine to be necessary for the safe, efficient, and economic operation of its business.

DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and requirements, which may change from time to time based on business needs. When appropriate, reasonable accommodations that do not create an undue hardship to the Company may be made to enable individuals with disabilities to perform the essential functions of the job.

Apply online by visiting our website at www.proteusinc.org. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact Human Resources at 559-735-3670 or email at proteusapps@proteusinc.org. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

Proteus is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you'd like more information on your EEO rights under law, please visit www.EEOC.gov.