As an Agile Product Owner, Advisor you will be responsible for directing and managing a technical team to fulfill the needs of the business. This is a great opportunity for someone with strong business acumen, technical skills, and a thorough understanding of Enrollment Operations to help set the direction and ensure the success of the product line they own.

Primary Functions:

• Working with multiple Kanban teams and/or Scrum Teams in an Agile Team Structure environment.


• Understanding and managing team capacity & optimizing performance, building trusted relationshipswith engineering


• Understanding dependencies & broad knowledge of product/service offerings


• Identifying and engaging necessary stakeholders, technology, and expertise to drive alignment within projects or programs


• Being a passionate advocate, with the ability to identify, champion customer needs, and improve with agile principles in mind


• Team leader of indirect reports and initiatives


• Own the product development lifecycle of assigned product or capability areas, including status reports


• Understand technology systems and customer journeys impacted by product/capability area


• Understand trends and metrics associated with product/capability area


• Translate complex business objectives into effective requirements and agile implementations


• Work collaboratively with cross-functional partners to deliver the business case via intake(s), prioritization, estimate exercises, journey mapping, capability build, adoption, production roll-out, and metric tracking / feeding of the backlog


• Resolve issues and determine contingency plans and triggers for risks. As needed, escalate issues to appropriate audiences including key business leaders and team members


• Communicate effectively with individuals in various functional areas and at all levels of management

Specific areas of responsibility:

• Manages capacity and work for multiple Kanban and/or Scrum teams in the Medicare Advantage Domain. Responsible for communicating vision, goals and business value. Prepares, executes and incorporates feedback from customers. Change Agent - ability to analyze processes and determine improvements by suggesting optimization of workflows


• Backlog Grooming - In charge of backlog management, looking for value - adding additional user stories based on project/sponsor need and assessing the prioritization of existing work to ensure there is proper sequencing,


• Ability to plan, direct, coordinate work activities of others


• Build and maintain relationships with other teams in the wider IT organization

Qualifications:

• High School Diploma or GED required, advanced degree or certification preferred


• 5+ years of healthcare industry experience


• 3 + years relevant experience in product management, operational effectiveness


• Medicare related Knowledge preference


• Excellent time and priority management skills


• Excellent communication (oral and written), presentation, and facilitation skills


• Knowledge applying Agile or similar methodology


• Confident, influential, adaptive and enthusiastic self-starter with the ability to manage complex initiatives and drive results in a fast-paced, sometimes ambiguous matrix organization


• Critical thinker and creative problem solver; seeks perspective from others to inform a unique perspective and able to influence/gain buy-in


• Ability to effectively work within a complex, matrix environment


• Experience with Jira, Confluence, and other project/collaboration tools preferred


• Experience with MA enrollment, claims and billing platforms and data preferred


• Proficient using MS Office software - PowerPoint, Excel, Visio, etc.

We expect this role to be Hybrid, meaning that you will work in one of the offices noted on the job posting a minimum of 3 days per week. The typical schedule for this role is Monday - Friday, normal business hours, or as business needs dictate.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

For this position, we anticipate offering an annual salary of 91,400 - 152,400 USD / yearly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

We want you to be healthy, balanced, and feel secure. That's why you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group .

About The Cigna Group

Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we're dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

Qualified applicants with criminal histories will be considered for employment in a manner
consistent with all federal, state and local ordinances.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.