Job Description:

Salary: $6806.73-$9820.80 Monthly

SUMMARY

The Los Angeles County Department of Health Services Housing for Health (HFH) division manages a continuum of housing and supportive services countywide that includes street outreach, interim housing, permanent supportive housing, benefits advocacy, and clinical services. HFH was established to provide supportive housing to Health Services patients with complex medical and behavioral health issues who were experiencing homelessness. HFH works to improve patients’ health, reduce costs to the public health system, and demonstrate Health Services’ commitment to addressing homelessness within Los Angeles County. HFH has expanded its services to some the County’s other most vulnerable populations thanks to the investment of resources by the Board of Supervisors, other County departments, and the voter-approved Measure H sales tax that provides a 10-year revenue source to fund housing and services to prevent and combat homelessness. HFH now includes over 600 staff who provide direct services and oversee the administration of more than $700 million in housing and services to over 50,000 vulnerable LA County residents annually. Our organization follows a hybrid work structure where employees work both remotely and from the office, as needed.  

The Staff Analyst, Project Manager has project management responsibility for assigned projects across Housing for Health. Project management responsibilities include the coordination and completion of projects on time within scope and within budget.  The Staff Analyst, Project Manager will oversee all aspects of projects and work with internal stakeholders to plan and designate project resources, prepare timelines and project deliverables, establish effective communications plans, monitor progress and provide status summaries to key stakeholders. The Staff Analyst, Project Manager facilitates program quality improvement initiatives, including data analysis and presentation, and prepares funder reports.

HFH is seeking a Staff Analyst, Project Manager to support the implementation of the Skid Row Action Plan (SRAP). SRAP was initiated in 2022 through a motion passed by the Los Angeles County Board of Supervisors to develop to improve conditions in the Skid Row neighborhood by addressing homelessness and the institutional racism that has resulted in people of color disproportionately experiencing homelessness. The SRAP Staff Analyst, Project Manager will work closely with community stakeholders, community organizations, and government partners to implement the SRAP recommendations.

This position will involve managing multiple overlapping projects and timelines, requiring leadership, flexibility, creativity, and positivity. When necessary, this position may be called on to design how to develop and craft specific projects from abstract ideas to implementation.

ESSENTIAL FUNCTIONS

• Support the planning, development, and implementation of SRAP recommendations.


• Assist in the definition of SRAP recommendations project scope and objectives, involving all relevant stakeholders and ensuring resource availability and allocation, and technical feasibility.


• Build and maintain positive relationships with project stakeholders and be responsive to their needs and expectations.


• Coordinate with cross discipline team members to make sure that all parties are on track with project requirements, deadlines, and schedules.


• Coordinate with County departments, City departments, County and City representatives, community providers, community stakeholders and others to support the implementation of SRAP Recommendations.


• Support the creation of communication tools and strategies to ensure transparency and collaboration in the implementation of SRAP recommendations.


• Facilitate a wide variety of meetings, trainings, and other engagements that support SRAP.


• Support the creation and implementation of SRAP Resident Councils.


• Ensure that all projects are delivered on-time, within scope and within budget.


• Develop a detailed project plan to monitor and track progress.


• Manage changes to the project scope, project schedule and project costs using appropriate verification techniques.


• Prepare project performance status reports for stakeholders by gathering, analyzing and summarizing relevant information.


• Report and escalate issues impacting project timelines and/or success to management as needed.


• Create and maintain comprehensive project documentation.


• Track project performance, specifically to analyze the successful completion of short and long-term goals.


• Implement a continuous improvement model by conducting post project evaluations, identifying successful and unsuccessful project elements, and providing program data analysis and presentation.


• Use and continually develop leadership skills.


• Perform other related duties as assigned.


• Develop spreadsheets, diagrams, and process maps to document needs.

 

 JOB QUALIFICATIONS

Four or more years of highly complex administrative or supervising experience in the health, housing, social services, or related sectors.

 

Certificates/Licenses/Clearances

• A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.


• Successful clearing through the Live Scan and the Health Clearance process with the County of Los Angeles.

 

Other Skills, Knowledge, and Abilities

• Knowledge of the Skid Row community and SRAP


• Experience working on projects where business problems, opportunities, and solutions may be unclear.


• Excellent written and verbal communication skills, including the ability to express technical concepts clearly to both technical and non-technical audiences.


• Strong project management and relationship building skills.


• Ability to learn quickly and adapt to shifting priorities.


• Comfort working with data systems and learning new data systems.


• Skill in conducting interviews and facilitating group meetings.


• Strong listening, negotiation and conflict resolution skills.


• Some knowledge of LA County programs that are designed to serve the underserved.

 

PHYSICAL DEMANDS 

Stand: Frequently

Walk: Frequently

Sit: Frequently

Reach Outward: Occasionally

Reach Above Shoulder: Occasionally

Climb, Crawl, Kneel, Bend: Occasionally

Lift / Carry: Occasionally - Up to 50 lbs

Push/Pull: Occasionally - Up to 50 lbs

See: Constantly

Taste/ Smell: Not Applicable

Not Applicable = Not required for essential functions

Occasionally = (0 - 2 hrs/day)

Frequently = (2 - 5 hrs/day)

Constantly = (5+ hrs/day)

 

WORK ENVIRONMENT

General Office Setting, Indoors Temperature Controlled

EEOC STATEMENT

It is the policy of Heluna Health to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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