We take pride in our culture and strive to make Bobcat - GDN a place where people want to work, achieve excellence, remain curious and humble, and build lifelong relationships.

Counter Person

Gateway Dealer Network is one of the largest Bobcat and compact construction equipment dealerships in the U.S., serving 10 states across the Midwest, Southeast, and Western regions, with headquarters in St. Louis, MO. Due to continued growth, GDN has an exciting opportunity for the right individual to join the team as a **Rental Counter Person**.

Job Responsibilities:

In this role, you will provide top-notch customer service to both walk-in and telephone customers, assisting them with rentals of various Bobcat equipment. You will be responsible for understanding customer equipment needs, negotiating rental agreements, and ensuring customer satisfaction through professional service and administrative skills.

Key Duties:
- Manage a fleet of Bobcat track loaders, excavators, and attachments.
- Assist customers in selecting the right equipment and attachments for their needs.
- Inspect equipment to ensure it is clean, well-maintained, and ready for rental.
- Check in rental equipment upon return and work with the service department for any required maintenance or repairs.
- Collaborate with the branch manager to review rental reports to maximize revenue and profitability.
- Ensure all safety guidelines are followed with both the rental equipment and its transportation.
- Schedule and manage transportation of rental equipment and maintain trailer inventory.
- Work independently and as part of a team to deliver an outstanding rental experience.

Skills & Requirements:
- Strong customer service and communication skills.
- Proficient in computer and administrative tasks.
- Bilingual (Spanish or other) preferred for some locations.
- A proactive attitude and ability to work in a fast-paced environment.

We offer a supportive team environment, opportunities for growth, and the chance to work with industry-leading equipment. If you're passionate about customer service and equipment rentals, we encourage you to apply!

Pre-Employment drug screens & proof of employment eligibility (E-Verify) are required for any position offered.

We are always on the lookout for people who bring fresh perspective and life experiences to our team.