Holly Distribution, 4160 BALDWIN RD, HOLLY, Michigan, United States of America Req #2262
Wednesday, September 25, 2024
Our employees are the reason for our success
Quality First. Engineered to Last.
We are striving to 'engineer' a relationship with an experienced Quality Supervisor who wants to be part of 'FASTening' the future!
As the world's most innovative manufacturer of value-added screws, bolts, nuts and cold formed components, Acument Global Technologies is known for some of the longest-standing and most trusted brand names in our industry.
At Acument Global Technologies, our people and our customers are our #1 priority. As a Supervisor at HDC, you are the most important piece in providing superior customer service and leading your team every day. Come join our team and grow with Acument Global Technologies North America.
Position Summary The Quality Supervisor position directs the activities and staff in quality assurance implementation and maintenance. The position also has responsibility for the development and execution of quality functions to ensure product compliance to applicable customer and regulatory specifications.
Other responsibilities include coordinating the application of the quality systems with other functions and locations within the Company, as well as interfacing with customers and regulatory agencies.
Position Responsibilities Include But Are Not Limited To:
• Directly responsible for quality activities and certifications for facility. • Maintains internal audit functions to meet the requirements of aforementioned standards as well as all customer specific requirements. • Coordinates quality system activities with manufacturing, engineering, purchasing, sales, marketing, technical services and suppliers. • Facilitates supplier development activities to ensure compliance to industry standards. • Promotes/coordinates actions for customer satisfaction improvement. • Acts as a liaison between facility and customers on quality related and customer satisfaction issues. • Analyzes defect data, facilitates root cause identification, prioritizes and leads corrective action program to maximize rate of process improvement. • Supports staff in Pre-Production Part Approval Process (PPAP) and submissions. • Provides guidance to staff for Advanced Product Quality Planning (APQP) process and manufacturing feasibility evaluation. • Reviews overall customer ratings on a monthly basis to include correcting rating errors and/or improve company performance (preferred/green supplier status.) • Reviews all customer specific and regulatory requirements to ensure compliance. • Leads, directs, monitors and coaches quality assurance department employees to strive for excellence. • Works as member of facility management team to accomplish collective objectives. • Other duties as assigned by manager
Measurements
Cost of poor quality
Positive customer ratings
Actual customer concerns
Qualifications - Education / Experience
Required:
Bachelor's degree in Quality, Engineering or related field or equivalent experience with at least a high school diploma/GED
At least 5 years of progressive quality experience in the automotive industry including experience in working with regulatory agencies (TS/ISO)
Previous supervisory experience
Hands on experience in structured problem solving methodologies (examples: APQP, FMEA, PPAP, SPC, MSA, Control Plans, ISO17025, TS16949)
Strong communication and leadership skills required to support and/or direct both internal and external customers
Ability to effectively provide overall direction of quality assurance process
Proficient Microsoft Office skills and/or Google Workspace
Preferred:
Fastener industry experience
Active member of American Society of Quality
Competencies:
Business Acumen: Knowledge of general business practices as well as knowledge of the organization's functioning: An understanding of organizational culture and the ability to function effectively within its social structure
Collaboration: Understanding the importance of relationships to enable effective teamwork. Modifying personal style, focusing on the needs of others and listening effectively to ensure effective outcomes for group endeavors
Innovation: Taking a multi-faceted approach to problem solving and creation of novel solutions to problems. Championing organization wide learning and sharing of information. Taking a viewpoint that is broader than their immediate group or department and encompassing external factors.
Vision and Strategy: Defining and creating a compelling vision for the future and the implementation strategies necessary for success.
Travel Requirements: 10% of work time will be spent traveling
We consider all applicants without regard to race, color, religion, national origin, sex, age, sexual orientation, marital status, handicap, genetic infiltration, disability or status as a veteran. Fontana reserves the right to require a drug screening at any time during the employment process.
