THE TEAM

Boutique and Boise. We will awaken your inner rebel, indulge your adventurous spirit and satisfy your urge to explore. Experience a boutique hotel stay unlike any other – where rough meets refined and details matter.

THE PLAYER

You are directly responsible all functions of the Front Desk during assigned shifts and/or in absence of managers. You will coordinate and undertake special administrative projects. You will serve as MOD during evenings and weekend. You will manage computers, computer systems and office equipment. You will handle cash, checks, credit card transactions, including deposits and audits.

EVERY DAY, YOU WILL

• Ensure all guests are being treated in an efficient and courteous manner and that all standards are being applied.
• Responsible for anticipating guest service enrichment and addressing recovery.
• Responsible for maintaining positive relationships with repeat guests and all corporate accounts.
• Conduct inspections of the hotel public areas to ensure cleanliness and maintenance standards are met.
• Assist with overseeing inventory and notifying management of any necessary ordering.
• Always maintain a neat and clean professional appearance.
• Ensure all customer satisfaction quality standards are complied with and that policies and procedures are consistently applied.
• Assume the role as the trainer on duty for new hires.
• Ensure all items on daily shift checklist are completed. Delegate responsibilities to work colleagues as seen fit.
• Manage and help direct all reservations to maximize bookings and revenue in accordance with hotel standards.
• Coordinate activities with other hotel departments to facilitate increased levels of communication and guest satisfaction.
• Accommodate scheduling flexibility as required by anticipated business activity while ensuring that all positions are staffed when and as needed and labor cost objectives are met.
• Execute special administrative projects as delegated by management.

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YOU WILL BE GREAT AT HOTEL RENEGADE IF

Education: High School Diploma or equivalent

Experience and/or Training: The ability to handle cash as well as confidential information. Minimum of one year hospitality experience required.

Technology/Equipment Computer skills including Microsoft Office

YOU ARE A VARSITY PLAYER IF

Education Associate's Degree in Hospitality or related field.

Experience and/or Training One year of experience in Front Desk or Guest Services. Supervisory experience preferred.

Technology/Equipment Knowledge of Opera PMS and Travelclick/iHotelier preferred

YOU MUST ALSO HAVE

U.S. Work Authorization (required)

HUDDLE UP

We've gathered a few team perks and benefits for all of our players, including: Employee Discounts, Paid Time Off, Training & Development Opportunities, 401K, Medical Benefits, 24/7 Online Care and Pet Insurance.

JOIN OUR TEAM OF EXCEPTIONAL PLAYERS!

Geronimo Hospitality Group is an Equal Employment Opportunity employer

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