This role would work directly with the help desk team - providing phone and administrative support
Phone support includes: pre-site calls & mall calls for installation scheduling, calling to schedule lifts and review deliverables for each project.
This position handles heavy outbound phone calls. These are not sales calls, they are outbound calls to confirm relevant customer information prior to an installation.
This position has support responsibility for specific phases of the project management lifecycle from planning, execution and project closure.
Document project tasks and resource requirements
Coordinate customer service location
Confirm logistical plans with all parties
Requirements:
Previous administrative experience is preferred
Strong communication skills with demonstrated ability to express ideas and information
Ability to be accountable for quality customer service and respond appropriately to a variety of personalities and situations
High School Diploma
Additional Info:
Pay range: $20/hr.
Schedule: : 8am-5pm Monday - Friday
Location: 100% in office
Type: Contract Only (through approx. mid-November)
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. To the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
