Medical Receptionist
Our Medical Receptionist assists our patients by checking them in and out of appointments, handling patient referrals, scheduling appointments, insurance authorizations, and managing incoming calls, just to name a few. So, check out the full position details below and see if joining California Retina Consultants is the right fit for you!

Your Responsibilities

Welcomes all patients and visitors
Answers and directs all calls to appropriate departments and staff members
Triage patient calls to determine path to action regarding scheduling needs
Collects full, complete, and accurate insurance information
Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone
Assists with incoming and outgoing patient referrals
Have working knowledge of all providers within our practice in order to fill schedules based on business needs
Comforts patients by anticipating anxieties and answering questions
Ensures availability of treatment information by filing and retrieving patient records
Maintains patient accounts by obtaining, recording, and updating personal and financial information
Stay in frequent communication via chat, phone and email with our clinical staff and insurance/billing staff
Protects patients' rights by maintaining confidentiality of personal and financial information
Contributes to team effort by accomplishing related results as needed