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Housekeeping Guest Request Runner - Hilton Waikoloa Village at Hilton Global

Posted in General Business 30+ days ago.

Type: Full-Time
Location: Waikoloa, Hawaii





Job Description:

Hilton Waikoloa Village is Hawaii Island's only 62-acre property with 3 one of a kind outdoor swimming pools and 4-acres of protected lagoon. Enjoy fun perks such as Career growth and development PLUS discounted hotel room stays for you and your family WORLDWIDE!

In addition, you will find top hospitality service throughout every corner of our property. Join our amazing team where we know that you'll love being a part of the Hilton team that was ranked #1 on Great Places to Work and on Fortune's World's Best Workplaces list!

Classification: Full Time

Shift: AM/PM varies (5:00 am - 2:00 am). Must have availability to work weekdays, weekends and holidays.

Hourly Pay Range: $19.51 - $21.68

What will I be doing?

As a Housekeeping Guest Request Runner, you would be responsible for delivering housekeeping items in response to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:


  • Retrieve, clean, shine and return guest shoes.
  • Prepare rollaway and cribs and return them to designated storage areas.
  • Assist in maintaining housekeeping storerooms, closets and offices.
  • Pick up and deliver faxes and messages from Communications/PBX.
  • Polish brass, as needed.
  • Greet guests in a friendly manner.

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

Hospitality - We're passionate about delivering exceptional guest experiences.

Integrity - We do the right thing, all the time.

Leadership - We're leaders in our industry and in our communities.

Teamwork - We're team players in everything we do.

Ownership - We're the owners of our actions and decisions.

Now - We operate with a sense of urgency and discipline.

In addition, we look for the demonstration of the following key attributes:

Quality

Productivity

Dependability

Customer Focus

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across itsglobal brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!

The Benefits - Hilton is proud to have an award-winning workplace culture ranking #1 Best Company To Work For in the U.S.

We support the mental and physical wellbeing of all Team Members so they can Thrivepersonally and professionallyin a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:


  • Access to your pay when you need it through DailyPay
  • Health insurance
  • Career growth and development
  • Team Member Resource Groups
  • Recognition and rewards programs
  • Go Hilton travel discount program
  • Best-in-Class Paid Time Off (PTO)
  • Supportiveparental leave
  • Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
  • Debt-free education :Access to a wide variety of educational credentials(ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)

*Please note, benefits may vary depending on the classification and union status of the position.





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