The mission of the University of Oklahoma is to provide the best possible education experience for our students through excellence in teaching, research and creative activity, and service to the state and society. To forward this mission to provide the best possible education experience, the Office of Student Conduct is looking for someone to serve as an Educational Outreach and Support Coordinator. This position will report directly to the Assistant Director of the Office of Student Conduct to help foster a safe and prosperous environment for our students on the Norman, Oklahoma City and Tulsa campuses. To learn more about the Office of Student Conduct, click here.
What is in it for you:
On top of your salary, you will also have access to a comprehensive benefits package which includes:
14 paid holidays per year
18 – 22 hours of Paid Time Off per month
Health, Vision, and Dental Insurance plans for you and your family
Retirement options that require no contributions from you
And much more! A full list of our benefits can be found here.
If you want to be a positive influence on our students, then get your resume and cover letter ready and apply now. We look forward to hearing from you!
What you will do:
Assist with day-to-day office manager responsibilities
Supervise and coordinate student employees and peer educators
Coordinate clerical office duties and support including ordering supplies, handling cash, processing invoices for payment, and onboarding/offboarding employees
Facilitate training and outreach services for OU community members
Serve as a university hearing officer and as a liaison to University departments
Serve as an informal resolution process facilitator including organizing conflict resolution gatherings and dialogues
Maintain and monitor the Student Conduct database system
Assist with planning, development, and implementation of designated student programs and services
Assess the needs of students and helps to develop and implement targeted programs and services
Conduct workshops, seminars, classes, and other special programs for students
Maintain records, to include but not limited to student files, inventory, personnel, and other office files
Assist with development and administration of office policies and procedures
Research, collect, and analyze data or information and prepare reports or responses to inquires
Oversee and provide professional administrative support, financial management, and budget planning for the department.
Process new hire and termination paperwork. Maintain personnel files and updates the incoming and outgoing employee information.
Assist with developing, implementing, and interpreting policies and procedures, ensuring compliance with Federal, State, and University policies and regulations.
Assist with coordination and planning of events and logistics. Negotiate with contractors and vendors.
Maintain budget administration, account reconciliation, university credit card management, and OU Foundation funds.
Perform account reconciliation to balance financial statement transactions to source documents and forecast cash flow and account balance.
Provide support with purchases, travel, policies and procedures, awards, funding requests, and reimbursement requests.
Perform various duties as needed to successfully fulfill the function of the position
Required Education and Experience: High School Diploma/GED, AND
12 months office, clerical, or administrative experience
Skills:
Working knowledge of office procedures
Working knowledge of accounting processes
Knowledge of Microsoft Office Suite (Outlook, Excel, and Word)
Ability to work as a team member
Ability to complete tasks in an efficient and timely manner
Ability to multitask, be organized, and self-motivated
Basic math skills
Computer skills, including proficiency in navigating and maintaining databases
Detail oriented for accuracy of data and information
Highly organized and ability to handle multiple projects and deadlines
Ability to communicate well and build quickly with students, faculty and staff
Outstanding communicator and strong writer; an individual who possesses superior written and verbal communication skills, as well as the ability to present views in a clear and compelling manner
Familiarity working with a university information management systems
Experience producing budgetary reports
Ability to effectively communicate both one-on-one and to large groups
Ability to objectively evaluate both allegations and defenses
Ability to effectively present evidence to a hearing panel
Ability to produce reports of investigations and work within tight deadlines
Ability to remain calm in stressful or confrontational situations
Must be able to communicate directions and expectations effectively
Must be able to create and deliver effective training presentations
Superior, balanced judgment with the ability to manage sensitive and confidential information professionally and appropriately with great discretion
Ability to anticipate problems, critical issues, and opportunities as they arise and advise accordingly.
Departmental Preferences:
Bachelor's Degree in related field
2 years of experience, including one year of professional, post grad experience in Student Affairs, Student Conduct, Restorative Practices, Alternative Dispute Resolution, and/or Human Relations
Familiarity with electronic student conduct information management systems: Maxient
Thorough knowledge of Student Affairs, Student Conduct, Student Life, and Residence Life
Outstanding communication skills demonstrated by the ability to interact comfortably with a wide range of diverse people, including professional staff, students, faculty, parents, system-wide colleagues, community partners, and media
Excellent organizational skills as demonstrated by the ability to organize workflow, manage multiple tasks and functions simultaneously, balance numerous demands, and evaluate competing priorities and adjust planning as needed
Exceptional critical thinking skills demonstrated by the ability to analyze large amounts of information, synthesize results, and facilitate resolution of difficult challenges, including the ability to handle issues of complex and extreme political sensitivity
A strong student-centered philosophy
Strong leadership skills demonstrated by the ability to teach, influence, and inspire others to take action based on vision and strategic objectives
Intercultural competence and understanding of campus climate
Experience using metrics, learning outcomes, assessment, and creating statistical reports
Familiarity with using conflict resolution and/or restorative justice practices in student conduct
Familiarity and/or experience working with fraternities and sororities
Strong coaching skills essential to mediate conflict, problem-solve, and respond appropriately to concerns
Ability to create cross-campus partnerships and collaborations with other colleagues, demonstrates administrative and political acumen to work closely with staff in other offices that provide services to students
Knowledge of relevant federal, state, and local laws, policies, ordinances, and legislation that may impact students and institutions of higher education (including FERPA, VAWA, Clery Act, Title IX, etc.)
Supervision:
Approximately 5 student employees
Advertised Physical Requirements:
Sit for long periods of time.
Use a computer
Manual dexterity
Communicate effectively
Engage in repetitive motion
Standard office environment
Frequent exposure to pressure caused by deadlines and busy periods
Ability to work effectively with a wide range of constituencies
Special Instructions: If you are selected as a final candidate for this position, you will be subject to The University of Oklahoma Norman Campus Tuberculosis Testing policy. To view the policy, visit https://hr.ou.edu/Policies-Handbooks/TB-Testing.
Why You Belong at the University of Oklahoma: The University of Oklahoma fosters an inclusive culture of respect and civility, belonging, and access, which are essential to our collective pursuit of excellence and our determination to change lives. The unique talents, perspectives, and experiences of our community enrich the learning, and working environment at OU, inspiring us to harness our innovation, creativity, and collaboration for the advancement of people everywhere.
Equal Employment Opportunity Statement: The University of Oklahoma, in compliance with all applicable federal and state laws and regulations, does not discriminate based on race, color, national origin, sex, sexual orientation, genetic information, gender identity, gender expression, age, religion, disability, political beliefs, or status as a veteran in any of its policies, practices, or procedures. This includes, but is not limited to, admissions, employment, financial aid, housing, services in educational programs or activities, and health care services that the University operates or provides.
