Job Description:

Posting Details

Position Information

Position Title	Senior Support Coach, Center for Male Engagement
Requisition Number	SCA00792
General Description	The Senior Support Coach, Center for Male Engagement (CME) provides targeted services and programs within the CME including, but not limited to, daily programmatic oversight, including supervision of student peer coaches, ongoing case management, planning of the annual summer enrichment program, coordinating the delivery of academic support, career and leadership development, life skills and cultural enrichment activities to facilitate the academic and personal success of CME students.
College Intro	Success starts at Community College of Philadelphia. Innovators and difference makers work at Community College of Philadelphia. Diversity thrives at Community College of Philadelphia. We are a college that is committed to promoting a work environment that attracts and retains talented and diverse faculty and staff. We challenge each other and ourselves to achieve at the highest level while contributing to the mission of the College and the betterment of Philadelphia. We value and support an intellectually dynamic community to prepare our students for global citizenship. Join us and become a part of a community that has long been and will continue to be generators of generational chance in this city and beyond. Community College of Philadelphia is an open-admission, associate-degree-granting institution which provides access to higher education for all who may benefit. Its programs of study in the liberal arts and sciences, career technologies, and basic academic skills provide a coherent foundation for college transfer, employment and lifelong learning. The College serves Philadelphia by preparing its students to be informed and concerned citizens, active participants in the cultural life of the city, and enabled to meet the changing needs of business, industry and the professions. To help address broad economic, cultural and political concerns in the city and beyond, the College draws together students from a wide range of ages and backgrounds and seeks to provide the programs and support they need to achieve their goals.
Specific Responsibilities	Provide daily supervision of CME peer coaches (work-study students). Coordinate the delivery of academic support, career development, cultural enrichment, leadership development, and life skills activities. Plan and coordinate summer enrichment program for first-time incoming CME students, including managing the summer program budget. Work collaboratively with Enrollment Management and Marketing departments to develop a year-round recruitment strategy. Assist the Director in the assessment of programs and services in accordance with the guidelines established in the grant. Assist in daily data collection, assessment of programs, and bi-annual grant reports. Manage a cohort of students and monitor students’ retention and academic progress based on individualized academic, career, and financial plans. When needed, assume an increased caseload size by providing transitional coaching support to CME students whose assigned Support Coach is unavailable due to temporary absence or organizational exit. Provide peer mentorship and data-driven interventions to support CME Support Coaches, as well as those Support Coaches requiring specialized assistance with student(s) on their assigned caseload. Assist the Director, CME in the facilitation of Student Assistance Team (SAT) meetings,regularly reviewing student progress to identify and address the mitigation and removal of barriers impacting student retention and completion. Collaborate with faculty and staff in other offices and departments across campus to develop and implement real-time academic and social support programming to improve retention and academic outcomes for students. Screen and direct students to appropriate departments regarding enrollment and financial aid, academic counseling and advisement, basic needs and other social supports, and transfer options, including dual admission and graduation processes. Participate on internal and external committees that align with CME’s mission and established programmatic outcomes, as assigned by Director. Participate in and facilitate on-campus and external professional development activities aligned with CME’s mission and work. Maintain sensitivity, understanding, and respect for a diverse academic environment, inclusive of students, faculty, and staff of varying social, economic, cultural, ideological, and ethnic backgrounds. Deliver quality customer service to both internal and external constituents in a professional, helpful, and courteous manner. Perform assigned duties in a manner consistent with the mission, goals, and core values of the College. Perform other duties as assigned.
Minimum Qualifications	Bachelor’s degree in student personnel, social services, higher education leadership or related field required. Three (3) years direct experience working in an education or social service environment along with experience working with high-need and culturally diverse populations required. Proficiency with Microsoft Office applications including Word and Excel required. Demonstrated competency in organizing data, maintaining files, and preparing reports required. Demonstrated ability to develop and implement programming leading to increased retention and academic outcomes required. Excellent interpersonal, verbal and written communication skills to effectively interact with individuals from diverse backgrounds required. Exceptional organization and planning skills required. Excellent group facilitation and presentation skills.
Preferred Qualifications	Master’s degree preferred. Experience working in a higher education setting preferred. Experience with managing budgets preferred. Familiarity with integrated management software such as Banner, CANVAS, Starfish, Engage, as well as social media platforms preferred.
Work Location	Main Campus
Benefits Summary	Benefits:“Success Starts Here” at Community College of Philadelphia. We recognize that our success as a college and the success of our students starts with our employees. Our employees are vital to our success. Our total compensation package includes a comprehensive offer of benefits that are unrivaled by most. Full-time faculty and staff benefits include:• College-paid medical, dental, drug, life and disability insurance• Tuition remission (for classes at the college)• Forgivable tuition loan (for classes at any accredited academic institution)• 403(b) retirement plan with 10% College contribution with employee contribution 5%• Flexible spending accounts• Paid vacation, holiday and personal time• Partial remote work schedule for remote work eligible positions Additional College benefits:• Winter break: 1 week around the third week in December and New Years• Spring Break: 1 week in March• Summer Hours: 4-day work week (closed on Fridays) from the 2nd week in May through the 3rd week in August For More information about the College benefits and eligibility based on employee class, please visit: https://www.myccp.online/human-resources/benefits-eligibility
Salary Grade or Rank	3
Min Salary/Hourly Rate	$54,498
Max Salary/Hourly Rate	$60,000
Job Posting Open Date	09/19/2024
Job Posting Close Date
Type of Position	Administrator
Job Category
Employment Status	Full-Time
Special Instructions to Applicants	Interested candidates should complete an online application. Cover Letter of interest and resume required. Name and contact information of 3 references required. Employment offers are contingent upon successful completion of background checks in accordance with PA Child Protective Services Law. Must be legally eligible to work in the U.S. Community College of Philadelphia is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, sex, sexual orientation, gender identity, religion, color, national or ethnic origin, age, disability, status as a Vietnam Era Veteran or disabled veteran or any other status protected by law, in matters pertaining to employment.

Supplemental Questions

Required fields are indicated with an asterisk (*).

1. * How did you hear about Community College of Philadelphia?
   • CareerBuilder.com
   • Higheredjobs.com
   • LinkedIn
   • The Chronicle
   • Veterans Job Fair
   • Professional & Technology Diversity Career Fair
   • AL DIA - Diversity Career Fair
   • Community College of Philadelphia Website
   • Indeed.com
   • Other
2. * If your answer to the above question is Other, please note the source below. If this question does not apply to you, enter N/A.

   (Open Ended Question)

3. * Do you have three (3) years direct experience working in an education or social service environment along with experience working with high-need and culturally diverse populations?
   • Yes
   • No
4. * Do you have experience in a higher education setting?
   • Yes
   • No
5. * Do you have previous experience managing budgets?
   • Yes
   • No
6. * What is the highest level of education you have completed?
   • No Response
   • High School/GED
   • Associates Degree
   • Bachelor's Degree
   • Master's Degree
   • Doctorate
   • Other

Documents Needed to Apply

Required Documents

1. Resume
2. Cover Letter/Letter of Application

Optional Documents

1. References

PI250412977

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