Job Description:

Position Title: Project Coordinator (S2)

Company Summary

Crown Castle is the nation’s largest provider of shared communications infrastructure: towers, small cells and fiber. It all works together to meet unprecedented demand—connecting people and communities and transforming the way we do business. Whenever you make a call, track a workout or stream music and videos, we’re the ones providing the communications infrastructure that makes it all possible. From 5G and the internet of things to drones, autonomous vehicles and AR/VR, we enable the technologies that help people stay safe, connected and ready for the future.   Crown Castle is publicly traded on the New York Stock Exchange (CCI), is part of the S&P 500 and is one of the largest Real Estate Investment Trusts in the US.      

We offer a total benefits package and professional growth development for teammates in any stage of their career. Along with caring for our teammates, we’re an active member in the communities where we live, work and do business. We have a responsibility to give back, which we do through our Connected by Good program. Giving back allows us to improve public spaces where people connect, promote public safety and advance access to education and technology.

Position Summary

This position will support the Service Delivery team with assigned projects and/or any of the following as assigned: correspondence, various administration tasks, tracking project deliverables, dates and monitoring deadlines; provides regular and timely reports highlighting variances as they arise.

Essential Job Functions

• Provides various administrative support across team.


• Updates necessary tracking system(s) to ensure that project and/or program status is maintained with complete accuracy.


• Creates and distributes correspondence relevant to the team, project or program (internal and external).


• Assists with administrative preparation for various meetings.


• Provide ad hoc reports as requested.


• Issue vendor POs, as needed.


• Monitor services property pool and assignment of task.


• Complete No Zoning and No permit letters and determinations.


• Perform site assessments and customer scrubs


• Lead database updates to ensure data is evergreen.


• Support permit extensions, permit renewals, and/or GC name changes.


• Compliance with Crown Castle's financial policies especially for payment to municipalities,


• Consultants and vendors including Checkbook, Accounts Payable, and Credit card policies.

Education/Certifications

• High school diploma or equivalent required


• Bachelor’s degree or equivalent work experience preferred

Experience/Minimum Requirements

• A minimum of one (1) or more years in a telecom industry with project coordination and/or administration experience 

Other Skills/Abilities

• Computer skills using Microsoft Office and ability to learn a variety of tracking and project management software


• Excellent organizational/administrative skills


• Strong software skills including Microsoft Excel, Word, PowerPoint and Outlook 


• Strong interpersonal skills


• Ability to thrive in a dynamic problem-solving environment


• Ability to multi-task in a fast-paced environment


• Customer service orientation with a strong problem-solving approach 
  

Organizational Relationship

Reports to: Supervisor Service Delivery 

Title(s) of direct reports (if applicable): N/A

Working Conditions: This role falls into our hybrid work model working in the office Tuesdays, Wednesdays, and Thursdays.  On Mondays and Fridays, teammates on the hybrid schedule will have the option to work from the office or home.  There is an expectation of collaboration with teammates and stakeholders for moments that matter that could require travel. 

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Site Acquisition

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