Building a career here is more than just steps on a ladder. It's about helping people find financial safety and success, helping businesses thrive, and making sure people and their money are taken care of. And our commitment doesn't stop there. Our culture is about our people, the ones in our communities and the ones that work with us.
Here, you'll find opportunities to grow and learn, to connect with others, and build relationships with the people around you. You'll have the space and resources to grow into the best version of yourself. Because our number one investment is you.
Creating an award-winning culture doesn't come easy. And after more than 155 years, we know Commerce Bank is only at its best when our people are. If this sounds interesting to you, keep reading and let's talk.
Compensation Range
Hourly: $20.45 - $23.80 (Amount based on relevant experience, skills, and competencies.)
About This Job
The main purpose of this job is to serve as a business unit and systems resource by providing support and coverage on daily tasks, utilizing systems to support the business unit, performing testing for project upgrades and handling production issues.
Work Schedule: 1st shift, 8:00am-5:00pm, Monday - Friday
Essential Functions
Review, analyze and evaluate business systems through data collection and system reporting as well as provide and apply updates via various avenues
Assist with system projects as requested within the department, such as test script creation, system testing, validation and implementation
Monitor systems and databases for functionality, user accessibility, and availability while assisting, troubleshooting, and responding to user inquiries
Utilize systems to generate reports and develop and produce requested reports
Leverage training and experience across business units to provide back-up production support
Perform other duties as assigned
Knowledge, Skills & Abilities Required
Basic knowledge of systems support, including best practices
Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities
Inquisitive, agile, and strong team player with excellent written, verbal, and interpersonal communication skills
Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values
Intermediate level proficiency with Microsoft Word, Excel, Teams, and Outlook
Education & Experience
Associate's degree or equivalent combination of education and experience required
1+ year experience developing systems and performing reporting and analysis required
***For individuals applying, assigned and/or hired to work in areas with pay transparency requirements, Commerce is required by law to include a reasonable estimate of the compensation range for some roles. This compensation range is for the Systems Support Specialist I - Bank Operations job and contemplates a wide range of factors that are considered in making compensation decisions, including but not limited to location, skill sets, education, relevant experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate has not been adjusted for any applicable differentials (geographic, bilingual, or shift) that could be associated with the position or where it is filled. At Commerce, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each situation. A reasonable estimate of the current base pay is $20.45 to $23.80 per hour.
#LI-Hybrid
The candidate selected for this position may be eligible for the following employment benefits: employer sponsored health, dental, and vision insurance, 401(k), life insurance, paid vacation, and paid personal time. In addition, we offer career development, education assistance, and voluntary supplemental benefits. Click here to learn more.
Location: 811 Main St, Kansas City, Missouri 64105
