Accountable to: Grocery Manager, Assistant GroceryManager, PIC
JobOverview:
Provides prompt,efficient and friendly customer service. Rotates and replenishes merchandiseand ensures highest quality standards are met. Unloads product fromtrucks using powered pallet jack, breaking load down onto stock carts, andtransferring to sales floor. Performs cleaning duties and cart retrieval fromlot.
Job Responsibilities andAccountabilities:
Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store.
Assists customers by: (examples include)
escorting them to the products they're looking for
securing products that are out of reach
loading or unloading heavy items
making note of and passing along customer suggestions or requests
performing other tasks in every way possible to enhance the shopping experience.
Retrieve shopping carts from lot, assist with cleaning duties around the store and assist in other areas of the store as needed or directed.
Performs other job-related duties and special projects as required.
Answers the department telephone promptly when called upon, and provides friendly, helpful service to customers who call.
Count load to assure proper quantity. Checks invoices against delivered product when asked.
Process merchandise to shelf which includes removing wrap and cutting front out of cases with a box cutter.
Rotates and replenishes merchandise and ensures highest quality standards are met.
Unloads trucks using power pallet jacks and forklift to place product in appropriate storage area.
Conditioning shelves and displays - straightening product and pulling cardboard.
Stock product on top shelf for future use.
Ensures cleanliness in the department cleans off shelves, sweeps the floor, etc.
Builds wall of value and end caps display and fills through the week as necessary.
Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
Understands and practices proper sanitation procedures and ensures the work area is always clean and neat.
Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
Adheres to company policies and individual store guidelines.
Reports to work when scheduled and on time.
Protects associates and customers by removing potential hazards from the sales floor and parking lot in a timely manner.
JobRequirements:
Must have the ability to solve practical problems.
Ability to do simple addition and subtraction; counting and recording.
Must be able to understand and follow verbal or demonstrated instructions; request supplies orally or in writing.
Visual requirements include clarity of vision at a distance of less than 20 inches to less than 20 feet, with color vision and depth perception. Must be able to read the descriptions on the boxes and shelf tags to place merchandise in the proper locations.
Must be able to work shifts varying in length and time, including nights, weekends and holidays.
My Cub. My Way.
We provide our customersthe best grocery experience period by personalizing our customers' evolvingneeds with innovation, convenience and by supporting the communities we servethrough delivering quality, variety and fresh groceries.
At Cub, employment is built on a foundation of diversity and inclusion thatenhances and enables our associates' career development through education andtraining. We pride ourselves in having a strong team of passionate employeeswho provide exceptional service. Every employee has the opportunity to make adifference in the lives of our customers.
We're an equalopportunity employer. All applicants will be considered for employment withoutattention to race, color, religion, sex, sexual orientation, gender identity,national origin, veteran or disability status
