USRC's greatest strength in being a leader in the dialysis industry is our ability to recognize and celebrate the differences in our diverse workforce. We strongly believe in recruiting top talent and creating a diverse and inclusive work climate and culture at all levels of our organization.

SUMMARY

The Director of VBC Operations Excellence, Innovation serves as a strategic leader accountable for driving value-based care strategy, program development and operations excellence. The Director collaborates internally with clinical, analytics, and other leaders to develop and drive strategies that deliver improved outcomes and reduced costs. In this role, the Director will serve as the leader of innovation efforts, developing and executing on strategy to improve patient outcomes. The Director will have direct strategic leadership for a portion of the broader value-based care innovation roadmap, including but not limited to the development of commercial implementation strategy, enhancement of the current model of care and the introduction of differentiated product solutions. The Director must be able to work effectively and collaboratively across all key internal and external stakeholders. They are comfortable in, and thrive in, ambiguous, fast-paced start-up environments.

Essential Duties and Responsibilities include the following. Other duties and tasks may be assigned.

• Develop a deep understanding of key requirements of value-based care programs within USRC.
• Identify, develop, and manage key performance metrics to measure performance of providers related to their value-based contracts.
• Collaborate with US Renal Care Clinical, Finance, Analytics, and other leaders to develop initiatives that improve clinical and financial outcomes, and lead implementation of those with physician practices and dialysis clinics.
• Collaborate with provider group physicians and their practice staff to develop and implement operational and clinical process improvements to help providers achieve higher performance in value-based care programs.
• Work collaboratively with analytics, technology, and care teams to design and document new processes, workflows, and tools.
• Effectively work in a matrixed organizational structure in which you lead with influence, collaborating across various internal and external teams to achieve success in value-based care programs.
• Be comfortable effectively navigating ambiguity to create new approaches and solutions with internal and external partners.
• Upholds management goals of corporation by leading staff in team concepts and promoting a team effort.
• Maintains effective personnel management and employee relations, including evaluating the performance of all personnel; approving and submitting all hours worked and counseling and disciplining employees.
• Recruits, trains, develops, and supervises personnel.
• Actively promotes GUEST customer service standards; develop effective relationships at all levels of the organization.
• Effectively communicates expectations; accepts accountability and holds others accountable for performance.
• Regular and reliable attendance is required for the job.