Access Specialist at Bridgeway Center, Inc. (BCI)

Posted in Nonprofit - Social Services about 4 hours ago.

Type: Full-Time
Location: Fort Walton Beach, Florida





Job Description:

POSITION: Access Specialist for the Driving Under the Influence (DUI) Program
EMPLOYMENT STATUS: Full-Time (FT)
POSITION SUMMARY:
Bridgeway Center, Inc. (BCI) is seeking applicants who want to work in the Driving Under the Influence (DUI) program. This includes
special supervision services. Applicants must be outgoing, like working with the public, and welcome BCIs clients cheerfully while
providing superior customer service. Must have the ability to multi-task and always remain professional to ensure that each client walks
away having had a positive, helpful, and caring experience. This is a fast-paced front desk position.

The Access Specialist is responsible for providing reception and administrative duties, which include greeting clients and other visitors,
answering phones, and answering inquiries. The Access Specialist demonstrates excellent customer service skills and maintains
professionalism when interacting with difficult clients/students. The Access Specialist obtains client data and ensures that all information
collected is accurate. This includes entering the information into the DUI Program computer program in a timely manner. The Access
Specialist schedules appointments, classes, and education and reschedules appointments as necessary. The Access Specialist maintains
strict client/student confidentiality, assists with all filing as needed, collects payment with cash or processes credit card payments for
services, and provides receipts. The Access Specialist balances/reconciles their cash drawer daily.

Applicants must be outgoing and enjoy working with the public, professional, and para-professional team. Have the ability to collaborate
and communicate with BCI departments and external stakeholders. Must be able to multi-task and remain professional at all times to
ensure that each client has a positive and helpful therapeutic experience.

Why Join BCI?

At BCI, youll be part of a dynamic and innovative team dedicated to improving the quality of life for the individuals we serve. As an Access
Specialist, your work will be both rewarding and impactful, as you make a difference every day in the lives of our clients.

An evidenced-based service model with proven results is used by the program. We provide comprehensive training, mentoring, and
coaching throughout your onboarding process to ensure your success and professional growth. This is a weekday position with no
evenings, holidays, On-Call (O/C), or weekend work.

We encourage you to explore this amazing opportunity further by submitting your application and resume today!

BENEFITS OFFERED: BCI offers competitive salary and benefits. Benefits include:
Eleven (11) Paid Holidays Seventeen (17) days per year of PTO 403(b) Retirement Plan with Employer Match Employee Assistance Program (EAP) Health Care / Dependent Care Reimbursement Program Employer Paid $15,000.00 Life Insurance Teladoc Health Insurance Vision / Dental Insurance





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