Job Description:

Job Summary

HCAM offers diverse connection and coordination services for individuals and families across Maryland through various programs. HCAM’s MATCH Program (Making All the Children Healthy) provides coordination, education, and advocacy to ensure Baltimore City youth who are in the foster system or reuniting with their families receive the physical and behavioral health care they need through age 21.

The Care Coordinator Supervisor will serve as a part of MATCH’s team by providing direct supervision of the Care Coordinator Associates to ensure that standards of practice are met in working with individual clients and their families.

Duties And Responsibilities:

• Supervision includes training, auditing, and evaluation of staff who perform the following functions:
  • Ensure the health needs of children in out of home placement are being met by completing timely medical case reviews and ensuring health services meet EPSDT standards
  
  
  • Complete electronic documentation of the child’s health services and needs in the child welfare database (CJAMS) and in the MATCH database
  
  
  • Serve as a resource person for BCDSS permanency staff for navigating the medical, dental, mental health systems and for making clinical recommendations regarding services to meet the child’s health needs. 


• Participates in staff, community, professional and inter-agency meetings as requested. 


• Works directly with Baltimore City Department of Social Services programs to coordinate services for clients within required time frames.


• Organize, coordinate and develop trainings to ensure staff have the necessary skills to perform their duties


• Serve as a resource to staff for best practice and care


• Other Duties as Assigned

Minimum Qualifications

• Bachelor’s degree required; Master’s degree preferred.


• A minimum of 3 years of management or relevant leadership experience


• Knowledge of the foster care system and health field preferred


• Clinical experience providing services to families and children, preferably in a public health/community setting.

• Excellent planning, time management and decision-making skills


• Proficiency in Microsoft Suite, Windows, and other basic computer functions


• Excellent written and verbal communication skills 

Requirements & Experience: 

• Bachelor’s degree required; Master’s degree preferred.  

• A minimum of 3 years of management or relevant leadership experience 

• Knowledge of the foster care system and health field preferred  

• Relevant clinical experience providing services to families and children, preferably in a public health/community setting.  

• Excellent planning and organizational skills  

• Well-developed interpersonal & communication skills  

• Professional appearance and demeanor  

• Computer literate specifically MS Word, Excel, Outlook, and Gmail 

PHYSICAL REQUIREMENTS 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

The ideal candidate must be able to: 

• Ambulate 3 blocks or more 

• Key data 

• Sit for extended periods 

• Lift at least 15 lbs. 

SAFETY & HEALTH RESPONSIBILITIES 

HCAM is committed to providing and maintaining a safe, secure and healthy work environment for all employees, clients served, volunteers and visitors. As part of this commitment, HCAM has developed safety, security and occupational health policies, practices, and standards.  

With this understanding, all employees are required to: Adhere to all local, state and federal safety and environmental codes, ordinances, standards and laws; adhere to all HCAM and local safety plans, policies, practices and standards; be aware of and follow all safety rules of your work site; report any unsafe conditions or accidents to your supervisor; practice standard precautions (formerly universal precautions) at all times, and; participate in mandatory or available safety training. 

WORK ENVIRONMENT 

While performing the duties of this job, the employee is exposed to both indoor and outdoor conditions. The employee will be subject to noise. 

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