We know what you're thinking. "What kind of name is IncredibleBank?"

Well, we're glad you asked.

With a name like IncredibleBank, we have a lot to live up to. Our name is a promise we make every day to our customers and to our team members (and hey, that could be you!). A promise that we strive to be incredible in everything we do. A promise that will help our customers, fellow team members, and our communities to do the incredible.

At IncredibleBank, we're all about ICE. What's ICE? ICE stands for Incredible Customer ExperienceTM (that's right - an experience so good and so important we trademarked it). ICE illustrates the core values that drive everything we do - how we conduct business, how we treat each other, and how we continuously strive to build on our model of customer-focused banking. Our core values have been in place for more than 50 years and continue to influence every aspect of our operation today.

So - how can you help us live up to our name?

About the Role

We are eager to discuss the prospect of you joining our team as our next incredible team member! This position reports to our EVP, Chief Business Revenue Officer and allows you to partner with other team members and key stakeholders to provide Incredible Customer Experiences of your own! Duties and responsibilities may include:

• Performs the role of a SBA Senior Business Development Officer in addition to the duties and responsibilities outlined below. This role is a hands-on manager who can do, as well as lead.
• Responsible for independently sourcing and administering the production of various Small Business administration (SBA) loans which include both 7(a) and 504 loans. Marketing focus will be on targeting loans between $250,000 to $5,000,000 to owners of existing and newly established businesses in accordance with annually reviewed goal targets and lending parameters.
• Understands the strategic direction of the department and uses research and data to develop recommended business strategies for consideration. Links department performance to the goals of the organization and provides input on strategic decisions that affect the functional areas of SBA in alignment with the company's strategic and financial targets.
• Manages a team of SBA lenders to meet industry vertical and individual production goals, promoting teamwork and cooperation. Provides guidance of best practices and procedures by demonstrating through individual production. Operates with a player/coach management style.
• Maintains accountability for the attainment of team annual loan production goals, which will be subject to change per annual review practices.
• Consistently generates and maintains a high-volume loan pipeline of transactions that meet risk and return, pricing, structure, and loan size objectives of the Bank.
• Motivates and leads a high-performance team; to include recruiting, retaining, coaching, and developing the team. Serves as a training partner and technical resource to SBA team members.
• Meets routinely with SBA management to actively manage the loan volume pipeline and maintain the proper SBA Business Development demands.
• Ensures appropriate management, staffing, staff training, team morale and process efficiencies are maintained through process and personnel management. Monitors the quality and processes of the department and will partner with SBA management to improve productivity and quality.
• Develops and implements SBA sales and marketing strategies. Executes on bank marketing strategies in identified verticals, working with the Marketing department to establish a dominant national presence as an SBA preferred lending team.
• Develops and implements SBA sales processes and procedures to effectively manage deal flow through the loan stages in collaboration with other SBA management.
• Provides leadership with input regarding SBA sales policies and practices, as well as pipeline updates and team production information. Works in conjunction with other managers to define and eliminate friction points throughout the SBA vertical.

This is a regular full-time salaried exempt position, averaging approximately 40 hours/week. Schedule may vary by time zone.

This position is remote eligible. Individuals may choose to work from a designated home office space.

About You

You do what is right over what is easy. You don't settle for good enough. You're driven to learn and grow. You recognize your impact on the customer experience, regardless of your role.

Those attributes are just a few things our incredible employees have in common.

And, if you are looking for an opportunity to join a dynamic team, we'd be so excited to learn a little more about you and your interest in joining the team! Our recommended and preferred qualifications are:

• Bachelor's degree in Finance or Business Management and 10+ years related SBA lending experience and/or training, or equivalent combination of education and experience.
• 10+ years demonstrated SBA 7(a) loan production in the national market.
• History of consistent SBA production of no less than $15 million annually.
• 5+ years' experience managing a SBA lending team in a supervisory/management capacity.
• Comprehensive knowledge of SBA 7(a) and SBA 504 lending laws and loan programs, procedures, practices, and markets required.
• Additional work-related experience related to SBA credit underwriting, portfolio management, and/or loan closing a plus.
• Strong understanding of the fundamentals of business processes; able to analyze the nuances of business deals.
• Strong relationship management and business development/sales acumen.
• Proficient with the Microsoft Office Suite and all web based and SBA specific software and websites, including but not limited to the Capital Access Financial System or CAFS.
• Core banking system expertise preferred.

About Our Benefits and Compensation

Our promise of ICE extends to our employees as well. Our employees are our greatest asset, and we strive to show our appreciation by offering top-tier benefits and, dare we say, more than competitive compensation that we're willing to discuss up front.

And we are constantly evaluating and improving our benefits. In fact, eligible employees receive over 30 days off per calendar year! That includes 18 days of PTO to begin, PLUS an Anniversary Holiday, Birthday Holiday, Wellness Holiday, and 12 observed Bank Holidays.

Check out our total rewards package at: https://incrediblebank.mybenefitsapp.com/

About the Company

IncredibleBank first started in 1967 as River Valley Bank with a single location in Rothschild, WI. And we may have strong roots in community banking, but IncredibleBank wasn't awarded as one of America's Most Innovative Banks by the Independent Community Bankers of America for our popcorn Fridays. Though we do love free popcorn...

We strive to stay on the leading edge of banking technology with the goal providing the best, simplest way for our customers across the country to do their banking. But if our customers need us, they can pick up the phone and talk to a real person. And that's what makes us America's first national online community bank. And who doesn't love the idea of a national community?

Today, IncredibleBank is a $1.9 billion-asset institution that has grown to 16 brick-and-mortar locations with customers in all 50 states. But we know that as an employer, it's less about size than it is about culture. That's why we're especially proud to have been certified as a Great Place to Work.

Learn more about our Great Place to Work engagement results here: https://www.greatplacetowork.com/certified-company/7022621

At IncredibleBank, we believe in our employees, our customers, and the impact we make in our communities. When your name is Incredible, it's a lot to live up to! And we feel it.

Because of that, we continually look to raise the bar, expect more out of ourselves and each other, break out of "traditional banking," and make our mark in an industry that needs a good shake-up! It's #HowWeIncredible

IncredibleBank is an Equal Opportunity Employer. We will consider applicants for our positions without regard to any category protected by applicable federal, state, or local law, including but not limited to: race, color, religion, sex, gender identity, sexual orientation, pregnancy, age, national origin, physical or mental disability, military or veteran status, genetic information, or any other protected classification.

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