Lead Consultant - Business Services Sunnyvale, CA- USA As Lead Consultant - Business Services you will drive timelines and aim for on-time delivery with successful completion of all in scope project work. You will be the initial point of project escalation and understanding when to escalate up as needed. You will leverage Agile Development best practices in project activities and effectively partner with the Solutions Architect and Development team. You will own and host kickoff meetings, set meeting agenda and provide follow-up communications as well as recurring touch points during the project.
Location for this position is Austin, TX or Sunnyvale, CA. This role needs travel as per project needs.
Qualifications Basic
Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education
At least 11 years of relevant work experience in the job description
Responsibilities
Solution Design & Salesforce Expertise: Lead solution design with extensive knowledge of Salesforce Tech Architecture, particularly in Litify and Team Connect configuration and development. Implement and guide Enterprise Legal Management (ELM) solutions, ensuring best practices and addressing potential issues.
Legal Matter Management & Integration: Apply strong expertise in ELM and legal matter management processes. Utilize knowledge of integration platforms such as SAP, Jira, Tableau, etc. to enhance workflows.
Requirements Gathering & Documentation: Gather and document requirements from legal business teams and stakeholders. Create comprehensive documentation including use cases, user stories, Business Requirement Documents (BRD), class diagrams, Entity-Relationship (ER) diagrams, and sequence diagrams.
Technical & Functional: Prepare detailed Technical Requirement documents and user stories for sprint development. Conduct requirement analysis and impact analysis. Understanding and experience of how to document key technical requirements regarding security, field information data, overall system interaction requirements. Prepare detailed Technical Requirement documents based on industry best practices and common approaches to fulfill business technical requirements. Requirement Analysis and Design Requirement Analysis Document Impact Analysis Document Requirements. Prepare detailed Technical Requirement documents based on industry best practices and common approaches to fulfil business technical requirements Requirement Analysis and Design Requirement Analysis Document Impact Analysis Document Requirements. Should be able to provide details and initial validation of features that have been developed by the implementation team before a demo is given to business.
Collaboration & Communication: Collaborate with legal teams and stakeholders to define and document business requirements. Communicate effectively with senior stakeholders to understand objectives and propose technology improvements. Facilitate workshops and training sessions. Collaborate with Legal business operations team to gather requirements.
Project Management & Testing: Assist with project management tasks such as task updates, report generation, and overseeing the implementation of new technologies and systems. Create user guides, FAQs, and technical documentation. Test business processes, recommend improvements, and address queries from developers and QA teams.
Business Process Analysis: Analyze and document new or changing product functionalities. Review security, field data, and system interaction requirements. Use data modeling techniques to identify and address problems.
Technical Validation & Support: Validate features developed by the implementation team before they are demonstrated to the business. Work with development and support teams to manage documentation repositories and ensure accuracy and consistency. Give details and initial validation of features that have been developed by the implementation team before it is demoed to the business. Collaborate with Legal business operations team to gather requirements. Gather and document requirements from the Legal business operations team.
This position may require extensive travel.
Note: Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa (H1B or otherwise).
About Us Infosys BPM, the business process management subsidiary of Infosys (NYSE: INFY), provides end-to-end transformative services for its clients across the globe. The company's integrated IT and BPM solutions approach enables it to unlock business value across industries and service lines, and address business challenges for its clients. Utilizing innovative business excellence frameworks, ongoing productivity improvements, process reengineering, automation, and cutting-edge technology platforms, Infosys BPM enables its clients to achieve their cost reduction objectives, improve process efficiencies, enhance effectiveness, and deliver superior customer experience.
