Essential Duties and Responsibilities include the following:
Receive inquiries from customers, establish selling price via company pricing policy, prepare and submit tender/ quotation proposals in a timely manner to customer with a high focus on securing the order.
Follow up on tender/ quote to determine if they will become orders or lost sales. Provide feedback to management and outside sales for further follow-up.
Develops good relations with distribution to assist them in promoting our products and services.
Maintains quote, order and backlog files and records per company policies.
Maintain required department documents such as specifications, price list, customer account list, and any other controlled documents issued on sales.
Performs accurate and thorough order entry and assures proper contract review has occurred for each order.
Support receivables department as required to ensure payment terms are adhered per contract.
Communicate with customers timely to maintain customer satisfaction throughout job.
Provide liaison between outside sales, manufacturing, and customer by keeping close contact with prospective clients throughout sales cycle.
Provide manufacturing with a complete and concise order package to ensure all customer requirements will be provided.
Assists Sales Management in developing forecast reporting and meeting company targets.
Represents the Sales Department on various high-level projects or work groups.
Assists Sales Support Manager in maintaining SOPs and Work Instructions.
Evaluates order entry systems for accuracy and suitability.
Coordinates with distribution on delivery of material, when needed, for active orders.
Provides after hour assistance, as required, in support of customer service.
Perform job functions in accordance with Vallourec USA Corp’s. Standard Operating Procedures.
Participate in Vallourec USA Corp. Employee training programs as required.
Fully and actively participate in the corporate QHS&E policies to promote a safe work environment for all employees.
Comply with Vallourec USA Corp. dress code policy for the high level of visibility at the regional corporate headquarters
Completes any other duties as assigned by Sales Management staff.
Competency:
To perform the job successfully, an individual should demonstrate the following competencies:
Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.
Teamwork - Balances team and individual responsibilities; Contributes to building a positive team spirit.
Quality - Monitors own work to ensure quality. Looks for ways to improve and promote quality. Meets productivity standards; Strives to increase productivity. Demonstrates accuracy and thoroughness.
Adaptability/Dependability - Able to deal with frequent change, delays, or unexpected events. Follows instructions, responds to management direction; Takes responsibility for own actions; Completes tasks on time or notifies appropriate person with an alternate plan. Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
Planning/Organizing/Professionalism - Uses time efficiently. Approaches others in a tactful manner; Reacts well under pressure.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Must have excellent written, verbal, analytical and interpersonal skills.
Must be able to handle multiple tasks efficiently and effectively.
Must be organized, prioritize work load and meet deadlines.
Must have strong problem solving and decision making skills.
Ability to speak effectively before individuals, groups of customers, vendors, licensors, or employees of organization.
Education/Experience:
Bachelor’s Degree in Business Administration, Marketing, Communications or related field is preferred
Commiserate relevant experience will be considered in lieu of a Bachelor's Degree
Preferred Skills and Knowledge:
SAP and ERP system experience
Computer Skills:
Knowledge of MS Office products, i.e. Word and Excel. Advanced organizational skills to allow for the easy retrieval of files and documents.
