Job Description:

***This role is based at one of our corporate offices in Memphis, TN, McLean, VA, or Dallas, TX***

This is your chance to be a part of an in-house Technology team that's creating consumer-facing, cutting-edge technologies revolutionizing the hospitality industry around the world! As a Mobile App Senior Product Manager, you will bring your technical skills to a hospitality company with an award-winning culture. On the Mobile App Product team reporting to the Senior Director Mobile Product Management, you will support mobile app projects including our loyalty program.

HOW WE WILL SUPPORT YOU

Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as:

• Go Hilton travel program: 100 nights of discounted travel with room rates as low as $40/night
• Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
• Paid parental leave for eligible Team Members, including partners and adoptive parents
• Mental health resources including free counseling through our Employee Assistance Program
• Paid Time Off (PTO)
• Learn more about the rest of our benefits

At Hilton, we believe every Team Member is a leader. We are committed to offering leadership development opportunities and programs through every step of a Team Member's career journey and at every level, both in our hotels and across corporate.

**Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans.

HOW YOU WILL MAKE AN IMPACT

Your role is important and below are some of the fundamental job duties that make your work unique.

What your day-to-day will be like:

• Lead and execute the product strategy for the mobile app Loyalty team, aligning it with business goals and customer needs.
• Managing projects in an agile environment, with an emphasis on iterative development, rapid prototyping, and continuous improvement.
• Write top-notch user stories and ensure technical teams are in lockstep with them
• Revel in the data! Define the product's key success metrics, analyze/present metrics/data post-launch, and quickly act on trends that arise from those metrics

How you will collaborate with others:

• Work closely with the core product team and enabling teams (such as research, analytics, and accessibility) using a team topology model to ensure effective collaboration without micromanagement, optimizing for delivery speed and quality.

What you will take ownership of:

• Work closely with the core product team and enable teams (such as research, analytics, and accessibility) using a team topology model to ensure effective collaboration without micromanagement, optimizing for delivery speed and quality.
• Identify new opportunities that will improve usability and ensure that the app is easy to access and intuitive to use. The team will pursue work such as reimagining loyalty mobile app elements.
• Define and prioritize customer experience features working closely with UX, Technology, Marketing, and Analytics.

WHY YOU'LL BE A GREAT FIT

You have these minimum qualifications:

• Seven (7) years of professional work experience in Technology or a related field
• Three (3) years of work experience in mobile app product
• Strong product management experience, including writing detailed, customer-centric user stories
• This is a hybrid role and would require to be near one of our three US office locations (McLean, Dallas, Memphis)
• Travel up to 20% as needed

It would be useful if you have:

• Bachelor's Degree in related fields
• Ten (10) years of professional work experience in Technology or related field
• Experience leading teams
• Experience in A/B testing and/or multivariate testing
• Experience in the hospitality, travel, or transportation industry

WHAT IT IS LIKE WORKING FOR HILTON

Hilton, the #1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world-class brands . Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more-than 100-year history. Hilton is proud to have an award-winning workplace culture and we are consistently named among one of the World's Best Workplaces. Check out the Hilton Careers blog and Instagram to learn more about what it's like to be on Team Hilton!

It is the policy of Hilton to employ qualified persons without regard to color, race, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medication conditions), gender identity or gender expression, sexual orientation, marital status, military service, status as a protected veteran, disability, protected medical condition as defined by applicable law, genetic information, or any other protected group status as defined by and subject to applicable federal, state and local laws.

We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law. Please contact us if you require an accommodation during the application process.

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