Corporate Communications Manager at Tricentis Americas, Inc.

Posted in Management about 6 hours ago.

Type: Full-Time
Location: Austin, Texas





Job Description:

Tricentis is looking for a Corporate Communications Manager who will use their creativity, strong writing skills and media relations experience to support the promotion of the Tricentis brand in North America.

The Corporate Communications Manager is tasked with raising awareness levels and conversations about Tricentis and its continuous testing and quality engineering software. Reporting to the Senior Director, Corporate Marketing, you will be responsible for managing and executing communication tactics at both the global and regional level that align with Tricentis’ global Corporate Communications strategy as well as supporting the Customer Advocacy Program, designed to encourage more customers to engage in marketing activities across PR, social, field marketing and content marketing.

You will be working in a fast-paced environment where brand recognition and positive press coverage is critical to achieving the overall goals of the company. 

This is a hybrid role - 3 days/week in our Austin or Atlanta office.

Responsibilities:


  • Help support the day-to-day relationship with agency partners to drive exceptional program results (coverage, message pull-through and penetration, increasing share of voice against competitors)​, specifically in LATAM, Public Sector and US​


  • Produce and review content materials including articles and other written materials, ensuring consistent messaging and tone-of-voice​​


  • Support in managing executive stakeholder relationships for PR and help to successfully validate and fulfill media opportunities/enquiries, as well as prepare executives for media interactions and interviews ​​


  • Support in tracking and measuring PR program results and provide recommendations for improvement​​


  • Support in creation of executive comms strategy for key business leaders including the CEO, Chief Product and Strategy Officer as well as Chief Digital and Technology Officer​


  • Help develop and lead communication programs to increase awareness and preference for Tricentis brand, solutions and products


  • Develop and support the execution of holistic announcement strategies for key program priorities, such as product and partnership launches, thought leadership campaigns, awards, and speaking opportunities


  • Coordinate with the product and marketing organizations to set goals and objectives that support the overall company’s priorities


  • Craft press releases, award and speaking submissions and other communications vehicles


  • Monitor company, industry and competitive news and develop creative ways to insert Tricentis into conversations through compelling thought leadership and competitive positioning


  • Track, analyze and share comprehensive measurements and KPIs that deliver on both short-term and long-term objectives


  • Build effective stakeholder relationships to define and align goals, objectives and execution while ensuring strong collaboration and communication


  • Maintain and help facilitate Customer Advocacy Program


Qualifications:


  • Bachelor’s degree – preferably in public relations, journalism or related field


  • 6-8 years’ experience in public relations or corporate communications, either in-house or agency, technology experience a must 


  • Strong writing, communications and interpersonal skills


  • Proven experience planning and executing successful communications campaigns and programs, pitching and working with a broad range of media outlets, including trade, business press and online communities


  • Experience working with Public Sector and LATAM is a huge plus​​


  • Experience in customer advocacy also a plus​


  • Self-motivated with strong attention to detail and ability to handle multiple projects at one time


  • Ability to work in a fast-paced, cross-functional team setting


  • An eye for perfection, with the inclination to ensure that all written materials and efforts reflect excellence and adhere to brand and style guidelines


  • A “can do” attitude and enthusiasm to do what is asked to help the team achieve success – no task too large or small!


  • Finally, we are looking for someone who can be strategic while also taking a very hands-on approach to get things done


Tricentis Core Values:
Knowing what we need to achieve and how to achieve it is important. Tricentis core values define our ways of working and the behaviors we model that create an enjoyable and successful Tricentis life.


  • Demonstrate Self-Awareness: Own your strengths and limitations.


  • Finish What We Start: Do what we say we are going to do.


  • Move Fast: Create momentum and efficiency.


  • Run Towards Change: Challenge the status quo.


  • Serve Our Customers & Communities: Create a positive experience with each interaction.


  • Solve Problems Together: We win or lose as one team.


  • Think Big & Believe: Set extraordinary goals and believe you can achieve them.


Why You’ll Love Working at Tricentis:


  • Supportive and engaged leadership team


  • Career path and professional and personal development


  • 401(k) plan, full benefits package available


  • Company paid Disability and Life Insurance


  • Hybrid work environment


  • Our commitment to diversity and inclusion runs deep. We actively seek out those with different perspectives and consciously take steps to ensure everyone has a voice


  • We’re a global company!


    
Tricentis is proud to be an equal opportunity workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran.





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