Major Account Managers are responsible for developing, maintaining, and executing sales strategies for the Commercial and Industrial lines of business. Responsible for managing and retaining a portfolio of accounts and establish long lasting business relationships with customers to grow a revenue base of business.


Key Responsibilities:
• Maintain an awareness of market behavior and competitive trends in a designated market to anticipate changing customer needs.
• Maintain thorough knowledge of company's available services per lines of business, pricing structures, and offer additional services specified by customer.
• Establish long term business relationships with existing clients to grow revenue and meet pricing objectives.
• Execute service agreements with customers.
• Negotiate with customers to retain the relationship and associated revenue during pricing initiatives.
• Builds relationships and increase company visibility through participation in company sponsored activities, trade shows, Chamber of Commerce events, and similar activities.
• Partner with Operations Team and Customer Service department to address customer needs.
• Perform site visits as required.
• Responsible for achieving and/or exceeding monthly retention and growth quota.
• Responsible for an effective hand off process from new account attainment to existing account development.
• Responsible for creating and managing an account penetration plan that is in line with the company's growth objectives.
• Responsible for proactive customer visits, contract renewals and negotiations, as well as customer defection.
• Utilize Salesforce on a daily basis, scheduling and documenting all activities, effective management of a sales pipeline.
• Assist accounts receivable with collection efforts and activities.
• Performs other job-related duties as assigned.


Knowledge Skills and Abilities:
• The ability to achieve growth quotas, learn quickly and apply knowledge to business goals.
• Advanced communication (written and verbal), organizational, problem solving, time management, and negotiation skills.
• Strong interpersonal skills, including effective presentation and listening skills.
• Building and nurturing of internal and external customer relationships.
• Self-Motivated, maintains a feeling of pride in work; has a strong work ethic and strives to exceed all goals, competitive and has a strong drive to win.


Requirements:
• 5+ years of sales experience with a proven track record of exceeding revenue quotas and managing a book of business.
• 2+ years of solid waste industry experience (preferred).
• Bachelor's degree in business administration, advertising, marketing or related field (preferred).


Competencies:
• Communication proficiency
• Problem solving/ Analysis
• Attention to detail
• Time management
• Critical thinking
• Ethical conduct
• Personal effectiveness/ Creditability
• Active listening
• Flexibility
• Initiative


Working Conditions:
• This position operates in several different environments which includes both in a professional office and outside in the field.
• Noise level is usually moderate.
• Routinely uses standard office equipment such as computers, phones, filing cabinets, photocopiers and fax machine.


Physical/Mental Demands:
• Ability to stand, sit, walk, use hands and fingers, talk and hear.
• Visual Requirements: include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.


We thank you for your interest. Only those selected for an interview will be contacted.


GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, please contact myworkdayrecruitment@gflenv.com