Job Description:

The iconic Hotel del Coronado is looking for a Group Dining Sales Managerto join the leadership team!

Join one of the last surviving wooden Victorian beach resorts in the world and after a $400M renovation and expansion, the resort is more stunning than ever.

Located on Coronado Island just minutes from Downtown San Diego, this 28-acre property was built in 1888 and has over 750 rooms (to include cottages and villas), 65,000 square feet of banquet space, and 10 food and beverage outlets. This includes 4 restaurants, 2 bars, food truck, marketplace, ice cream shop, and in-room dining.

In this role you will be responsible for overseeing event documentation and coordinating with Sales, hotel departments, and customers to ensure exceptional service during all phases of group dining events-before, during, and after. This includes negotiating contracts, curating menus, and maintaining clear communication with all stakeholders.

The ideal candidate will have prior experience in the hotel industry or a sales role, ideally within a luxury or large resort property, or a restaurant setting.

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Specifically, you would be responsible for performing the following tasks to the highest standards:

• Negotiation of services and prices, keeping in consideration revenue and profitability.
• Receiving and generating leads, increasing guest count capture through timely and courteous responsiveness, making outbound calls to potential clients.
• Hosting and entertaining prospective and existing clients.
• Production and timely distribution of Restaurant Event Orders and tracking of actualized revenues.
• Proactive knowledge of food and beverage offerings, service standards and restaurant seasonality.
• Conducting property tours, participation in trade shows, industry and community events.
• Usage of all pertinent internal systems, including HotSOS, Delphi.FDC, BirchStreet, OpenTable, etc.
• Conflict resolution and service recovery through complaint handling and making it right.
• Active knowledge of competitors in market, in addition to building relationships with competitive set.
• Other duties as necessary based on business needs.

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

The Benefits- Hilton is proud to have an award-winning workplace culture ranking #1 World's Best Workplace by Great Place To Work & Fortune We support the mental and physical wellbeing of all Team Members so they can Thrivepersonally and professionallyin a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:

• Access to your pay when you need it through DailyPay
• Medical Insurance Coverage - for you and your family
• Mental Health Resources
• Best-in-Class Paid Time Off (PTO)
• Go Hilton travel discount program
• Supportiveparental leave
• Matching 401(k)
• Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
• Debt-free education :Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
• Career growth and development
• Team Member Resource Groups
• Recognition and rewards programs

The hourly rate for this role is $26.00 - $30.00 per hour and is based on applicable and specialized experience and location.

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