Hourly Rate: $19.20/hr. or higher, commensurate with experience and/or education
JOB SUMMARY
The Multimedia Engineer I provides multimedia support to all campus users relating to everyday equipment use, and for university events.
DUTIES
Sets up equipment for everyday use on campus and for major events
Coordinates event needs with relevant departments on campus as required
Sets up and hosts webinars
Troubleshoots, performs preventative maintenance and repairs A/V equipment in classrooms and at event locations
Trains instructors on the usage of media in presentation rooms, web control rooms, and lecture halls; assists faculty, staff, and private organizations with planning, training, and operating media equipment and technologies
Maintains effective communication with other departments as necessary to provide the best customer service for faculty, staff, and vendors
Maintains an inventory of all equipment
MARGINAL DUTIES
Performs all other duties as assigned
SUPERVISORY RESPONSIBILITIES
Direct Reports:
None
Delegation of Work:
N/A
Supervision Given:
N/A
KNOWLEDGE, SKILLS, AND ABILITIES
Knowledge:
General knowledge of meeting and or classroom technology equipment and its operation
Understanding of the basic multimedia requirements of events
Skills:
Good general technical skills, including proficiency in using webinar platforms
Strong analytical and problem-solving skills
Excellent interpersonal, communication, and customer service skills
Abilities:
Ability to learn to operate equipment quickly
Ability to train others
Ability to troubleshoot equipment
Ability to effectively communicate with a wide range of individuals and constituencies in a diverse community
WORK LOCATION AND PHYSICAL DEMANDS
Primary Work Location:
Works in some or all of the following areas: an office environment, technology server room, science laboratory, classroom, training room, auditorium, outdoor areas, library, music room, theatre
Physical Demands:
Work is normally performed in a typical interior work environment, which does not subject the employee to any unpleasant elements. Work involves occasional exposure to elements, such as adverse weather conditions, extreme temperatures, dirt, and dust
Position requires maintaining the physical condition necessary for sitting, standing, and walking, as well as for bending, stooping, kneeling, crawling, jumping, climbing, and frequent reaching. May, on rare occasions, be required to work in a confined space or in a high, dangerous place
May, on rare occasions be exposed to the risk of electric shock. May occasionally be exposed to the loud noise of speakers
Must have precise hand-eye coordination, good spatial awareness, and the ability to identify and distinguish colors
Must have the ability to move items of up to 100lbs
Occasionally required to work evenings and weekends to provide support at events
EEO/AA
Required Education:
Associate's degree or 60 hours of relevant college coursework
Required Experience:
Minimum of six (6) months of related job experience