Job Description:
Pima Community College
Pima Community College Named Top University/College Employer in Arizona
Position Title: Support 2: Facilities Data Entry
Department: Facilities - Maintenance & Security
Starting Rate: Band 3 - $20.24 - $22.76
Benefits: Summary
Closed Date: October 3, 2024, 5:00 PM Arizona Time
Position Summary:
The Support Specialist 2 provides administrative support for the Facilities operations of a College department. Coordinates and monitors data entry activity for department key performance indicators. Works with supervisor to approves changes made from staff members in support of data integrity towards daily operations. Provides support data analysis for department management.
Duties and Responsibilities:
- Provides customer service via several platforms such as in person, over the phone, through email, or Contributes to team effort by accomplishing related results as needed
- Maintains data entry requirements by following data program techniques and procedures
- Maintains operations by following policies and procedures; reporting needed changes
- Maintains database records for various systems; resolves d Review data for completeness and accuracy, compile, sort, verify and correct data for entry, update databases or records with new information as it becomes available Update data in appropriate databases in accurate and timely manner so as to avoid backlogging
- Correct and modify inaccurate files and records, process and resolve data inquiries by searching and reviewing the databases. Handle numerical data accurately
- Enter data into appropriate fields; Maintain records of work completed, maintains accurate databases, records, and files. Manage filing and routing of source documents after entry
- Establish data naming standards and consistent data definitions to improve overall data quality.
- Compiles, inputs, and analyzes data (financial, assets, equipment, access(keys/cards))
- Create and organizing spreadsheets with large numbers
- Contact authors of source documents to address data inconsistencies and to gather missing data.
- Comply with security backups and regular checks to ensure data is saved and stored properly
- Summarizing and compiling data for standardized reports
- Protect the information and identities of customers/client
- Organizing paper formats, paper backups, and material source files as needed
- Performs all other duties and responsibilities as assigned or directed by the supervisor
Job Requirements:
- High school diploma or GED and
- One to three years of related experience and
- Valid Arizona driver license and
- Knowledge of databases and other office systems (google docs/sheets, MS Office Word, MS Excel, etc.)
or
- An equivalent combination of certification, education and experience sufficient to successfully perform the essential duties of the job such as those listed above
Preferred:
- Associate's degree in Accounting, Finance, Information Technology or a closely related field of study
The ideal candidate will have the following knowledge, skills and abilities:
- Knowledge of regulatory compliance principles and practices
- Knowledge of administrative procedures and practices
- Knowledge of internal and external customer service principles and practices
- Knowledge and application of organizational and time management principles
- Skill in analyzing data and drawing conclusions,
- Attention to detail, comfortable with working on repetitive tasks with a high level of accuracy
- Skill in effective communication (both written and oral)
- Skill in positive, productive, and flexible customer service
- Skill in problem solving
- Ability to apply analytical and critical thinking skills as well as draw conclusions and prepare accurate reports of results
- Ability to apply effective and accurate data entry and typing skills
- Ability to develop and maintain effective and positive working relationships
Physical Requirements:
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Environment: Work is performed primarily in a standard office environment with staff contact and frequent interruptions.
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Physical: Primary functions require sufficient physical ability and mobility to work in an standard office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate (up to 20 pounds) amounts of weight; to operate office equipment requiring repetitive hand movement and fire coordination including use of a computer keyboard; may be required to travel to other locations using various modes of private and commercial transportation; and to verbally communicate to exchange information.
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Vision: Ability to see in the normal visual range with or without
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Hearing: Ability to hear in the normal audio range with or without
