Job Description:

Job Summary



Community Health Worker will work primarily with specific target populations including but not limited to non-English speaking populations of geographic target areas. CHW will work closely with internal and external stakeholders or partners including but not limited to clinical/medical/dental providers, primary care teams, and other agencies to improve patient care and outcomes. Patient outreach interactions may be telephonic, video/digital, or in-person generally at an office site. Depending on department location CHWs may need to be bilingual or be knowledgeable of specific department terminology such as medical or dental.


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Qualifications




Education Requirements

• High School Diploma - OR - GED - OR - Relevant experience may be considered in lieu of education

Experience

• Relevant Experience

Required Skills

• Change Management


• Collaborative Skills


• Computer Skills to include use and navigation


• Customer Service Skills


• Detail Oriented


• Excellent Communications Skills


• Excellent Interpersonal Skills


• Good Reasoning Skills


• Listening Skills


• Microsoft Office Applications


• Multi Line Telephone Operational Skills


• Multitasking


• Organizational Skills


• Prepare & Give Presentations


• Problem Solving Skills


• Service Orientation


• Strategic Thinking

Overview



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