Posted in Other 2 days ago.
Location: Portland, Pennsylvania
At The Standard, you’ll join a team focused on putting our customers first.
Our continued success is driven by a high-performance culture. We’re looking for people who are collaborative, accountable, creative, agile and are driven by a passion for doing what’s right – across the company and in our local communities.
We offer a caring culture where you can make a real difference, every day.
Ready to reach your highest potential? Let’s work together.
Job Summary
Reporting to the senior director of disability benefits, the director of disability benefits will contribute to our success by leading a team of business leaders and individual contributors across diverse roles and responsibilities.
Ensure quality of claim set up for Long Term Disability (LTD), Life Waiver of Premium (LWOP), and Individual Disability Income (IDI).
Ensure timely, accurate, and thoroughly investigated disability decisions and ongoing management of Short Duration LTD disability claims.
Guarantee claim assistants are assisting disability benefits analysts with securing relevant information for LTD claims, executing disability management plans, and administering low maintenance claims.
Direct department operations and personnel to meet goals in claim decision accuracy investigations, reserve, payment and tax accuracy, deductible income and overpayments, policy provisions, communications, and reporting of claim data.
Communicate and collaborates with various departments across the organization to meet business needs.
Responsible for managing the work environment, identifying workforce needs and ensuring alignment with corporate expectations, values, and vision.
Skills and Background You’ll Need
Education: A bachelor’s degree is required -or- 5 years of additional disability leadership experience may substitute.
Five (5) years of progressively responsible benefit leadership experience.
Experience applying Lean methodology.
Experience leading in one or more of the following areas: short duration LTD claims, claim intake, or administrative assistance to claim handlers.
Experience working with vendor partners.
Advanced knowledge of managed disability and claim management principles and practices, contract interpretation and application, ERISA, and state laws/case law pertaining to disability claim administration.
Proven ability of having successfully managed personnel and other resources to meet goals on time and within budget.
Proven ability to evaluate effectiveness of operations and direct changes to improve quality, timeliness, and customer satisfaction.
Key Behaviors of a Successful Candidate
An ability to lead and develop leaders in a rapidly changing environment.
An ability to translate vision and goals into clear, specific and achievable objectives, making the vision tangible for the leaders.
Exceed customers’ expectations by transforming the customers’ needs into relevant service offerings.
Why Join The Standard?
We have built an enduring legacy of stability, innovation and financial strength thanks to the contributions of the talented, creative and compassionate people who choose to work at The Standard. To ensure we can attract and retain the best talent, when you join The Standard, you can expect:
A rich benefits package including a 401(k) plan with matching company contributions
An annual incentive bonus plan
Generous paid time off
A supportive and responsive management approach
Opportunities for career growth and advancement
Paid time off to volunteer
An employee giving program that double matches your donations to eligible nonprofits and schools
Much more!
Please note - the salary range for this role is listed below. In addition to salary, our package includes incentive plan participation and comprehensive benefits including medical, dental, vision and retirement benefits, as well as an initial PTO accrual of 164 hours per year. Employees also receive 11 paid holidays and 2 wellness days per year.
Eligibility to participate in an incentive program is subject to the rules governing the program and plan. Any award depends on various factors, including individual and organizational performance.
Salary Range:
$116,000.00 - $185,500.00Positions will be posted for at least 5 days from original posting date.
Standard Insurance Company, The Standard Life Insurance Company of New York, Standard Retirement Services, Inc., StanCorp Equities, Inc. and StanCorp Investment Advisers, Inc., marketed as The Standard, are Affirmative Action/Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, national origin, gender identity, sexual orientation, age, disability, or veteran status or any other condition protected by federal, state or local law. The Standard offers a drug and alcohol free work environment where possession, manufacture, transfer, offer, use of or being impaired by an illegal substance while on Standard property, or in other cases which the company believes might affect operations, safety or reputation of the company is prohibited. The Standard requires a criminal background investigation, employment, education and licensing verification as a condition of employment. All employees of The Standard must be bondable.
The Standard is a family of companies dedicated to helping its customers achieve financial well-being and peace of mind. In business since 1906, we’re a leading provider of group and individual disability insurance, group life, dental and vision insurance, voluntary (employee-paid) benefits, absence management services, and retirement plans and annuities for employers and individuals. For more information about The Standard, visit www.standard.com or follow us on LinkedIn.
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The Standard
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The Standard
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The Standard
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