Job Description
Under the supervision of Manager, assists in clerical support functions, maintains departmental records and files, prepares documents and correspondence, organizes inventory of office supplies and forms, and designs forms, graphs, etc. Assists with chart documentation. Assists with patient scheduling, registration and insurance verifications and obtaining authorization and/or referral for appointments.



Working between Crisis Center and Aberdeen offices.



Company Description
The Klein Family Harford Crisis Center (KFHCC) is a comprehensive, trauma-informed behavioral health hub that uses innovative evidence-based modalities to serve our community. The KFHCC was created with Centers for Disease Control (CDC) recommendations in mind in order to ameliorate the behavioral health crisis currently being experienced in Harford County, Maryland. All aspects of crisis response behavioral healthcare are offered directly by the KFHCC. Specifically, an Urgent Care Walk-In Clinic, an Outpatient Therapy/Psychiatry Clinic, and short-term Residential Crisis Beds are offered to those in need of behavioral health/substance use disorder care. In addition, targeted education is provided in the community with the goal of eliminating stigma associated with mental health and substance use disorders.


Qualifications

Education & Training: A high school diploma or equivalent is required. Must have either one (1) year of previous customer service experience or completed an accredited or approved Administrative Assistant program within the last 12 months.



Work Orientation & Experience
: Previous work experience is preferred.



Skills & Abilities: Ability to: a) maintain appropriate, professional conduct and appearance at all times, follows office dress code consistently; b) complete work in an established time frame, seek appropriate tasks when primary tasks are completed or pace is slow; c) demonstrate willingness to perform other duties to assist the team effort for the benefit of the patients, physicians and fellow team members; d) consistently arrive at work on time and completes all tasks or arranges for coverage before leaving for the day or lunch; e) maintain desk and business areas in a professional, neat manner; f) maintain confidentiality with patients and team member information; g) ability to communicate effectively and professionally with team members, physicians, patients, customers, etc. and strong organizational skills; h)computer literacy to include word processing, database and spreadsheets software.


Additional Information

Working between Crisis Center and Aberdeen offices.



All your information will be kept confidential according to EEO guidelines.