Eskenazi Health serves as the public hospital division of the Health & Hospital Corporation of Marion County. Physicians provide a comprehensive range of primary and specialty care services at the 333-bed hospital and outpatient facilities both on and off of the Eskenazi Health downtown campus including at a network of Eskenazi Health Center sites located throughout Indianapolis.
FLSA Status
Non-Exempt
Job Role Summary
The Sterile Processing Department Supervisor coordinates, facilitates, and supervises the distribution, replenishment, receipt, and return of specialty/replacement instruments and supplies to the OR, Women's Center, and other service provided areas; monitors instrument maintenance and repairs.
Essential Functions and Responsibilities
Accountable for maintaining AAMI and AORN standards, current clinical skills, and knowledge in multiple areas of practice
Adheres to and enforces hospital/departmental policies, procedures, and standards while demonstrating a professional and positive image
Recommends and supports policies and standards to ensure sterilization practices that meet the state and national standards
Assists with continuous education plans and implementation in collaboration with SPD and perioperative leaders
Works closely with Infection Prevention and Control to ensure infection controls standards are met
Functions in the instrument reprocessing assignment rotation as needed
Decontaminates, assembles, and sterilizes equipment and instrumentation according to instructions for use
Operates all relevant department equipment
Supports consistent regulatory readiness for unit/area via rounding, coaching, and monitoring
Coordinates, facilitates, and supervises the distribution, replenishment, receipt, and return of specialty/replacement instruments and supplies to the OR and other service provided areas; monitors instrument maintenance and repairs
Resolves discrepancy issues, rotates supplies with expiration dates, and communicates back to customers issues concerning sterilization
Initiates process improvement activities that provide greater clinical reliability, improved functional use of space and resources that apply to instrument care and sterilization
Provides economic and purchasing insight to clinical staff; applies clinical applications and effectiveness to sterilization practices and policies; advises vendors to meet the clinical and economic interests of Eskenazi Health
Assists with annual physical inventory counts and financial valuation of "owned" inventory assets
Initiates vendor competition for best product/best price with emphasis on long-term economic advantage and patient outcomes
Supports vendor guidelines and policies in the best interest of Eskenazi Health
Works with biomedical and clinical staff related to maintenance and training
Maintains records appropriate to monitor sterilization processes
Leads by example
Promotes a healthy work environment by presenting self as an open, accessible leader
Serves as a resource for staff by answering questions, helping trouble shoot, identify, and resolve problems
Encourages team effort by working with and assisting coworkers
Coordinates vendor visitation in the instrument room
Maintains and updates master instrument file information
Counsels and develops staff in conjunction with manager
May evaluate and make recommendations regarding staff performance
Facilitates disciplinary action and improvement plans in conjunction with manager
Acts as a super user for in-service and educational competency training for staff
Trains OR and instrument room staff regarding sterilization and processes
Plans and implements education for new and existing processes in conjunction with SPD manager
Participates in ordering processes
Maintains good relationships with served areas, vendors, staff, and area instrument reprocessing departments
Demonstrates effective communication skills in working with staff, physicians, and other departments, both internal and external, including verbal and non-verbal skills
Assists Service Line Coordinators, Educators, Managers, and Directors as needed with overall operation of the department
Understands and applies crisis management and critical incident skills when needed and is a resource for unit/area emergencies, disasters, or other emergent situations
Job Requirements
High school diploma
A minimum of 3 years related hospital experience in instrument reprocessing/sterilization
CRCST (Certified, Registered, Central Service Technician) designation or CBSPD (Certification Board for Sterile Processing and Distribution)
One of the following certifications:
CST (Certified Surgical Technologist)
CIS (Certified Instrument Specialist)
CHL (Certified Health Leader)
CER (Certified Endoscope Reprocessor)
Knowledge, Skills & Abilities
Computer experience in word processing, spreadsheet applications, and inventory ordering and control systems
Knowledge of perioperative case cart systems
Ability to facilitate and lead workgroups/product evaluations
Ability to initiate and complete projects
Strong customer service and interpersonal relationship skills
Accredited by The Joint Commission and named as one of Indiana's best employers by Forbes magazine for two consecutive years and the top hospital in the state for community benefit by the Lown Institute, Eskenazi Health's programs have received national recognition while also offering new health care opportunities to the local community. As the sponsoring hospital for Indianapolis Emergency Medical Services, the city's primary EMS provider, Eskenazi Health is also home to the first adult Level I trauma center in Indiana, the only verified adult burn center in Indiana and Sandra Eskenazi Mental Health Center, the first community mental health center in Indiana, just to name a few.
