Posted in Other 4 days ago.
Location: Topeka, Vermont
Analyze current Outreach.io processes and workflows to identify areas for improvement.
Develop and implement process enhancement strategies to increase efficiency and reduce errors.
Collaborate with cross-functional teams to understand their needs and integrate improvements seamlessly.
Recommend and implement updates or new tools to better support business objectives.
Conduct rigorous testing to ensure that all tools and processes are functioning correctly.
Identify and resolve issues related to syncing across different systems.
Develop and maintain a comprehensive testing protocol to regularly evaluate tool and process performance.
Research and stay updated on industry best practices and trends.
Create and disseminate documentation on best practices for tool usage and process management.
Work with our Enablement specialists to train staff on best practices to ensure consistent application across the organization.
Monitor and analyze data to track the effectiveness of process improvements including error log changes.
Generate reports to communicate progress and results to senior management.
Use data insights to continuously refine and enhance processes.
Work closely with IT, operations, and other departments to coordinate improvement efforts.
Facilitate meetings and workshops to gather input and feedback from stakeholders.
Communicate changes and updates clearly to all relevant parties.
Collaborate on the building, maintenance & automation of weekly/monthly/quarterly reporting.
Ad hoc projects to simplify ease of use within tools.
Conduct trainings with Demand Operations Team, partnering Marketing teams, and SDRs and Account Executives to demonstrate how to most effectively use our instance of Outreach so your campaigns are successfully implemented.
Ability to “roll with the punches” as each day can offer new and exciting challenges to solve.
Experience working closely with others and independently.
Evaluate new & existing tools to determine ROI & help get the most value from our tech investments.
Bachelor’s degree in Business, English, Journalism or other similar fields.
8+ years of relevant experience in Sales Operations, Enablement, or Marketing.
Relevant industry experience: High Tech, SaaS, Security.
Management Experience 1-2 years.
Experience with Salesforce.com required.
Experience with tools such as Outreach, 6sense, Tableau, Drift required. Certifications are a plus!
Passionate about training employees in best practices and has a mindset for continuous improvement.
Detail-oriented and reliable with strong organizational skills.
CrowdStrike is proud to be an equal opportunity and affirmative action employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. Our approach to cultivating a diverse, equitable, and inclusive culture is rooted in listening, learning and collective action. By embracing the diversity of our people, we achieve our best work and fuel innovation - generating the best possible outcomes for our customers and the communities they serve.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at recruiting@crowdstrike.com for further assistance.
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CrowdStrike, Inc.
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CrowdStrike, Inc.
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CrowdStrike, Inc.
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