Posted in Other 4 days ago.
Location: Albany, New York
Innova Solutions is immediately hiring for a Mobile Device Specialist
Position type: Contract
Duration: 6 mo + extensions
Location: Brooklyn, NY
As a(n) Mobile Device Specialistyou will:
be responsible for all of the day-to-day support/procurement and administrative operations pertaining to mobile devices (iPhone, iPad & Samsung/Android). Will be performing monthly invoice analysis with telecom carriers, perform mobile audits for a more cost-effective plan, manage mobile phone recycle & inventory program, etc.
• Mobile device procurement iPhone, iPad and Samsung devices
• Working with Telecom carriers during implementations and outages
• Perform monthly invoice analysis, validation, and payment approval on all land, long distance, data, and wireless invoices to ensure compliance with vendor contracts.
• Perform bimonthly mobile device audits to determine if we should select a more cost-effective plan, or need to update our mobile catalog, and communicate concerns to managers.
• Track and resolve billing disputes/discrepancies with various carriers, present escalation issues, status reports and findings to Director.
• Manage mobile phone recycle and inventory program.
• Manage paging systems and equipment (Beepers)
• Assist in facility's Send Word Now notifications and systems update.
• Research past due balances to ensure they are cleared in a timely manner, and ensure credits are received and applied.
• Maintain an accurate inventory of all telecom circuits, numbers, and equipment.
• Work directly with vendor to resolve claims in an accurate and timely manner.
• Assist in configuring and installing various CISCO IP Phone models on CUCM various versions.
• Day to Day maintenance Cisco Unified Contact Center
• Assist in configuring Agents IP Phones for extension mobility allowing access to the system from all available desktops and IP phones.
• Assist in configuring and installing various CISCO IP Phone models on CUCM various versions.
• Perform move adds and changes on Cisco Unity Connection
• Assist in configuring Agents IP Phones for extension mobility allowing access to the system from all available desktops and IP phones.
Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible.
We are currently interviewing to fill this and other similar positions. If this role is not a fit for you, we do offer a referral bonus program for referrals that we successfully place with our clients, subject to program guidelines. ASK ME HOW.
Thank you!
Ginny Root
Sr Technical Recruiter
612-808-6953
ginny.root@innovasolutions.com
PAY RANGE AND BENEFITS:
Pay Range*: 30-40 per hour
*Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.
Benefits: Innova Solutions offers benefits( based on eligibility) that include the following: Medical & pharmacy coverage, Dental/vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).
ABOUT INNOVA SOLUTIONS:Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields.
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