Ultimate Staffing is seeking a HYBRID Sales Development Representative for our corporate solutions company client in Riverwoods, IL.
Pay: up to $31hr
Job Summary
The Sales Development Representative (SDR) will be responsible for prospecting, researching, and qualifying leads within a defined territory across Canada and the US. The role involves interacting with prospects through various channels, including a chatbot on the company's website and online store, and configuring carts for online sales. As an initial point of contact, the SDR will help establish a positive relationship with potential clients and ensure a smooth experience throughout the sales process.
Key Responsibilities:
Prospecting & Lead Qualification:
Identify and qualify leads within the defined territory.
Engage with prospects and customers via chatbot on the website and online store.
Contact prospects through inbound lead channels, outbound phone calls, and email campaigns.
Sales Configuration:
Configure shopping carts for online sales using the company's e-commerce platform.
Client Interaction:
Serve as the first point of contact, establishing positive relationships and experiences with prospects.
Use the CRM system to track progress, schedule activities, and document relevant information about prospective clients.
Client Support:
Respond promptly and effectively to client inquiries, concerns, and issues.
Work closely with internal teams to troubleshoot and resolve challenges, ensuring client satisfaction.
Minimum Qualifications:
Education: Bachelor's degree in Business, Marketing, or a related field.
Experience: 2+ years in sales or business development, preferably in a B2B environment.
Skills:
Strong communication and interpersonal skills.
Ability to build relationships and communicate effectively with clients.
Excellent organizational and time-management skills.
Knowledge of CRM software and sales processes.
Ability to work independently and as part of a team.
Proactive and results-driven approach.
Strong problem-solving and analytical skills.
Desired Attributes:
Client-Centric Approach: Ability to understand and address client needs effectively.
Adaptability: Comfort with handling various sales channels and configurations.
Team Collaboration: Works well with internal teams to ensure client satisfaction and problem resolution.
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. To the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
